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Re: Delivery logs - number of ocurrences - Adobe Campaign 27-06-2018

Thanks Marcel, very helpful.Do you also know by any chance if there is a way/field that shows from which IP's the campaigns are eing sent? For example: if we have 9 dedicated IP's and I can see there's a few errors, I would like to see in which IP i'm having most issues. Thanks,C

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Re: URL and clicks report - Results discrepancies - Adobe Campaign 15-06-2018

Thanks Mamtha. I did send a test to myself and check both reports but the URL's and clicks report did not seem to update even if I run the tracking logs to update. It is just showing now.All clear and understood, cheers for your explanation!

1.4K

URL and clicks report - Results discrepancies - Adobe Campaign 12-06-2018

Hi, I am checking some results on the URL and clicks reports and tracking indicators reports for one of my campaigns and the numbers seem to be inconsistent.63,264 is the number of distinct clicks I am getting from the URL and click reports. Screenshot attached:56, 725 is the number I am getting from the tracking indicators report.At first I thought the URL and click reports might not be distinct click but cumulated clicks but I did a test with myself by clicking several times on an email link a...

2.0K

Re: Variables not updated in the worklfow - Adobe Campaign 06-06-2018

Hi Florent, Thanks for your reply but I don't understand what you mean with your explanation. Could you please explain how to reinitialize the variables? Do you mean restart the workflow? If so, the whole point of having it triggered with an alert and an incremental query is not to have to re-start it each times this happens. Thanks, C

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Re: Recurring deliveries not sent - Adobe Campaign 06-06-2018

Hi Florent, No I left the deliveries. Thanks for your help as usual.Best,C

6.4K

Split discrepancies on output data - Adobe Campaign Standard 06-06-2018

Hi, I have a quick question and hope you might be able to help. I have built an Email Engagement status in Adobe Campaign that allows to target audience based on if they have opened/clicked within an email. The status is a back-end workflow that populates 3 fields on the recipient table. I have a pot of data that I want to breakdown by using this status so I have used a split an specified within that splits what is the status I'd like to get, When the split have all the subsets created in differ...

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Delivery logs - number of ocurrences - Adobe Campaign 08-05-2018

Hi there, Could you please let me know what 'Number of occurrences' refers to on the Non deliverable Management> Delivery log qualification please? Screenshot attached:Thanks,C

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Variables not updated in the worklfow - Adobe Campaign 24-04-2018

Hi all,I have a triggered workflow where the variables after the split are not being updated. Please see screenshot below:I can see in the journal of the workflow that the data is updating correctly and the email is being sent because it's showing in the deliveries view. However, why the variables after the split are not being updated? They still have the numbers of the first time the email was sent to 371 people. I have cleared local cache and log out and log in again but still is showing no up...

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Re: Recurring deliveries not sent - Adobe Campaign 23-04-2018

Hi Florent,Thanks for getting back. No, we haven't upgraded our instance neither done any significant change/ maintenance operation (I have just checked with the technology team). The only thing I added on the delivery where some addresses and HTML pixels. We thought that might have been the reason of failing so I removed them. The email was sent when I manually re-start the workflow but it got stuck again on Prepare again next day. I have removed the old delivery and created a new one from the ...

6.4K

Re: Order deliveries within a campaign dashboard - Adobe Campaign 23-04-2018

Hi there, We have already created a view for deliveries and sort out by date but I wonder if there is any way to actually add the date within the campaign dashboard so I don't need to go to the view for deliveries.Best,C

1.6K

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