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  • Hi, I am checking some results on the URL and clicks reports and tracking indicators reports for one of my campaigns and the numbers seem to be inconsistent.63,264  is the number of distinct clicks I am getting from the URL and click reports. Screenshot attached:56, 725 is the number I am getting fr...

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  • Hi, I have a quick question and hope you might be able to help. I have built an Email Engagement status in Adobe Campaign that allows to target audience based on if they have opened/clicked within an email. The status is a back-end workflow that populates 3 fields on the recipient table. I have a po...

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  • Hi there, Could you please let me know what 'Number of occurrences' refers to on the Non deliverable Management> Delivery log qualification please? Screenshot attached:Thanks,C

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  • Hi all,I have a triggered workflow where the variables after the split are not being updated. Please see screenshot below:I can see in the journal of the workflow that the data is updating correctly and the email is being sent because it's showing in the deliveries view. However, why the variables a...

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  • Hi there, Hope you are fine. This should be an easy one. Is there anyway to order the deliveries by date within the campaign delivery dashboard? As you can see below they do not appear in order. They appear in order in the delivery logs but not here.Any help would be much appreciate it.Thanks,C

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  • Hi there, We have built a workflow with an incremental query to target X people during an X period of time with a recurring delivery. The way it works is:- Data workflow with an incremental query and an end button that start the marketing workflow.- External signal on marketing workflow that picks u...

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  • Hi there,I have noticed that the error below is happening in most of the emails we are sending to Microsoft accounts:Email FALIED to send. Reason USER UNKNOWN. Text: 550.5.5.0. Requested action not taken: mailbox unavailable. Do you know what are the reasons why a mailbox would be unavailable? Is th...

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  • Hi there,Could you let me know if an expiration date can be done with an incremental query itself? If so, could you please show me how to do this?Thanks!C

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  • Hi there,Is there any Adobe Campaign documentation at all where I can find a list of deliverability errors just as, what it means:- 491 Proxy connection to MX #IP# failed.- No mx records have been found! Domain: '#DOMAIN#'; Type:28; Time used:97 ms- DNS query failed for '#DOMAIN'#Any help, is much a...

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  • Hi there, I have a generic question regarding GA integration with Adobe Campaign. Any help would be much appreciate it.- How can I integrate GA data to feedback back to Adobe Campaign? Would this be done by the Adobe Genesis connector (Web Analytcis) External Account?Thanks,C

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