Hi, I am checking some results on the URL and clicks reports and tracking indicators reports for one of my campaigns and the numbers seem to be inconsistent.63,264  is the number of distinct clicks I am getting from the URL and click reports. Screenshot attached:56, 725 is the number I am getting fr...

Hi there, Could you please let me know what 'Number of occurrences' refers to on the Non deliverable Management> Delivery log qualification please? Screenshot attached:Thanks,C

Hi there, Hope you are fine. This should be an easy one. Is there anyway to order the deliveries by date within the campaign delivery dashboard? As you can see below they do not appear in order. They appear in order in the delivery logs but not here.Any help would be much appreciate it.Thanks,C

Hi there,I have noticed that the error below is happening in most of the emails we are sending to Microsoft accounts:Email FALIED to send. Reason USER UNKNOWN. Text: 550.5.5.0. Requested action not taken: mailbox unavailable. Do you know what are the reasons why a mailbox would be unavailable? Is th...

Hi there,Could you let me know if an expiration date can be done with an incremental query itself? If so, could you please show me how to do this?Thanks!C

Hi there,Is there any Adobe Campaign documentation at all where I can find a list of deliverability errors just as, what it means:- 491 Proxy connection to MX #IP# failed.- No mx records have been found! Domain: '#DOMAIN#'; Type:28; Time used:97 ms- DNS query failed for '#DOMAIN'#Any help, is much a...

Hi there, I have a generic question regarding GA integration with Adobe Campaign. Any help would be much appreciate it.- How can I integrate GA data to feedback back to Adobe Campaign? Would this be done by the Adobe Genesis connector (Web Analytcis) External Account?Thanks,C

Hi there,Can you please tell me how can I fix the following error that's popping out when I try to run a bespoke online report?Any help would be great.Thanks,cc

Hi there, I am trying to add the SMTP to the header of my emails following the following instructions here: Technical recommendations However, I can;t make it work. I have built the link by adding the URL unsubscribe email address on the webappp and the ide recipient Crypt link. It looks as below:Co...

Hi there,I want to set up an expiration date within the scheduler so the workflow stops once the campaign is finished but every time I try. Could you please send me an screenshot of how to that? Also on the expiration task what is the difference between:Delay after task statsDelay after a given date...