Is it possible that you have a filter applied to the portfolio view?

It looks to me, like one is Document versions and the other is Proof versions which technically are 2 different things as far as I know.  We only use Proofing in our site, we do not use document versions.  I just wanted to point out that those are technically 2 different functions. Is deleting all v...

Echoing what @Lyndsy-Denk said, we set them up in Admin Console according to their Adobe ID.  If they do not own one, part of the process on their side will be to establish one.  Unless your IT chooses to federate external users this is the other way to get users into Admin Console.

Have you considered using Project / Issue / Task statuses? Our users are assigned a task to review a proof, when they're done with the reviewing they need to click done on the task to signify that it's finished.  If the work is tied to a task you can mark it with a higher profile status if desired.

We use Okta internally but external users are not authenticated through it.  Adobe Admin console is set up so that it will allow Adobe IDs for external users.  You have to add them to the system and provision them for the products.

We have some external vendors who have access to Workfront.  In Adobe Admin Console we have internal users set up with a Federated ID, all external users should be using an Adobe ID.  

Due to the nature of Proofing in Workfront we have experienced these issues many times over. Simply put, our users need the ability to share proofs with external users and not only people who live on a specific list.  As the admin, I have to take steps occasionally to root out the duplicate accounts...

I would consider building an issue report grouped by project

My client only works Monday-Wednesady. Any client dependent tasks need to programmed to be due on in office days Have you experimented with the Schedule setting?  I don't have any specific advise to offer other than it's there, sorry!    

Workfront can be used as an IT ticketing system.  It depends on what your needs are, you can use a request queue to traffic requests or you can have individual users open their own issue / task / project to track the work.  When the work is completed the issue / project / task can be completed.  Rep...