felixsongfei

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felixsongfei

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Joined the community 30-11-2016

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Ignite 3

Error when open an URL - Adobe Campaign 30-11-2021

I use the urlViewer to show the content in a web pageBut there is an ecript error alerted when I want to preview the page in a form. the page can be opened in Chrom, Firefox, or IE10 or above. I'm not sure if this is caused by the IE7 web browser kernel of client console? Is there any higher version of web browser kernel published in client console?

114

Workflow often run for a long time and failed - Adobe Campaign 12-10-2021

Our Adobe Campaign instance has two application server and two web server. When I run a workflow to do an enrichment activity, it often run for a long time, and failed after 2h 11m 18s. It looks like a time out error. When I tried to unconditional stop the workflow when it run for a long time, it always failed to stop it. The following error message is displayed I wonder if multiple server are causing this problem，can any one advise how can I find the root cause of the issue? thanks!

122

How to add the new channel ID into the "address" column in broadLogRCP table? - Adobe Campaign Standard 07-07-2021

I have a new column in recipient, for example the "app id", we send the APP push message in the delivery, but how can we configure the systems, to make the "app id" appears in the "address" column in broadLogRCP table? The Address of the broadLogRCP is blank now:

267

Re: Database cleanup error - Adobe Campaign 24-06-2021

ACC has full access to do the vacuum, this error comes and goes, but it has become more frequent recently

345

Database cleanup error - Adobe Campaign 16-06-2021

Recently, the database cleanup workflow always get failed every day. I checked the cleanup.log, There is an error "PGS-220000 PostgreSQL error: could not receive data from server: Connection timed out\n (iRc=-2006)" after VACUUM ANALYZE, I suppose is there any connection timeout configrates between Adobe campaign server and the postgresql. Is there anyone know the reason of the issue? 2021-06-16 14:04:21.959+08 00004CF1 00004CF1 1 info wdbc Get: [57381216] SELECT GetDate(), iOptionId, iDataType,...

395

Re: Failed to run gcloud command - Adobe Campaign 16-06-2021

Yes, you are right. I've solved the problem in the same way

322

Failed to run gcloud command - Adobe Campaign 09-06-2021

I installed the gcloud sdk in AC server, and I can run the 'gcloud -v' by the user 'neolane' in the command console: But it always failed to run in Adobe campaign by the execCommand method: var command='gcloud -v';try{var res=execCommand(command,true);} catch(e){logError("Error: "+e);}logInfo(">>"+res) Error logs: Does anyone know reason why the command cannot be executed by the same user in the same server? thanks!

377

Re: Where Can I find the message Id created by adobe camp... - Adobe Campaign 27-05-2021

Thank you！

427

Re: Database cleanup error - Adobe Campaign 23-05-2021

We are using the 7.0.19.1 build 9032

323

How to unlock a login account？ - Adobe Campaign 20-05-2021

I have a user tried to login to Adobe campaign, but he login with incorrect password. The system locked his account, he can wait for a moment as the system will unlock his account , but How can I unlock his account immediately?

355

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