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felixsongfei
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Error when open an URL
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felixsongfei
- Adobe Campaign Classic
I use the urlViewer to show the content in a web pageBut there is an ecript error alerted when I want to preview the page in a form. the page can be opened in Chrom, Firefox, or IE10 or above. I'm not sure if this is caused by the IE7 web browser kernel of client console? Is there any higher version of web browser kernel published in client console?

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Workflow often run for a long time and failed
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felixsongfei
- Adobe Campaign Classic
Our Adobe Campaign instance has two application server and two web server. When I run a workflow to do an enrichment activity, it often run for a long time, and failed after 2h 11m 18s. It looks like a time out error. When I tried to unconditional stop the workflow when it run for a long time, it always failed to stop it. The following error message is displayed I wonder if multiple server are causing this problem,can any one advise how can I find the root cause of the issue? thanks!

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How to add the new channel ID into the "address" column in broadLogRCP table?
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felixsongfei
- Adobe Campaign Standard
I have a new column in recipient, for example the "app id", we send the APP push message in the delivery, but how can we configure the systems, to make the "app id" appears in the "address" column in broadLogRCP table? The Address of the broadLogRCP is blank now:

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Re: Database cleanup error
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felixsongfei
- Adobe Campaign Classic
ACC has full access to do the vacuum, this error comes and goes, but it has become more frequent recently

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Database cleanup error
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felixsongfei
- Adobe Campaign Classic
Recently, the database cleanup workflow always get failed every day. I checked the cleanup.log, There is an error "PGS-220000 PostgreSQL error: could not receive data from server: Connection timed out\n (iRc=-2006)" after VACUUM ANALYZE, I suppose is there any connection timeout configrates between Adobe campaign server and the postgresql. Is there anyone know the reason of the issue? 2021-06-16 14:04:21.959+08 00004CF1 00004CF1 1 info wdbc Get: [57381216] SELECT GetDate(), iOptionId, iDataType,...

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Re: Failed to run gcloud command
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felixsongfei
- Adobe Campaign Classic
Yes, you are right. I've solved the problem in the same way

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Failed to run gcloud command
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felixsongfei
- Adobe Campaign Classic
I installed the gcloud sdk in AC server, and I can run the 'gcloud -v' by the user 'neolane' in the command console: But it always failed to run in Adobe campaign by the execCommand method: var command='gcloud -v';try{var res=execCommand(command,true);} catch(e){logError("Error: "+e);}logInfo(">>"+res) Error logs: Does anyone know reason why the command cannot be executed by the same user in the same server? thanks!

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Re: Where Can I find the message Id created by adobe camp...
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felixsongfei
- Adobe Campaign Classic
Thank you!

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Re: Database cleanup error
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felixsongfei
- Adobe Campaign Classic
We are using the 7.0.19.1 build 9032

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How to unlock a login account?
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felixsongfei
- Adobe Campaign Classic
I have a user tried to login to Adobe campaign, but he login with incorrect password. The system locked his account, he can wait for a moment as the system will unlock his account , but How can I unlock his account immediately?

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Re: Database cleanup error
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felixsongfei
- Adobe Campaign Classic
The deliveries are still there in the instance, and the status is already "Stopped(85)". I don't know why the cleanup workflow still want to update the status to 85

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Database cleanup error
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felixsongfei
- Adobe Campaign Classic
The Database cleanup workflow has the error when update the deliveries. It looks like the error SQL command is "update nmsdelivery set istate=85 tsLastModified=GetDate()", the comma "," missing between the "85" and the "tsLastModified". This is a system generated SQL, does anyone know how to make the SQL correct when the system workflow "database cleanup" running?

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Data lading(RDBMS) slowly from external mysql database
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felixsongfei
- Adobe Campaign Classic
I'm trying to loading data from an external database from MYSQL. I use the external account for sync the data, but it's very slowly for loading the data(it will cost 21 minutes to load 250k rows of data. How could I config the server to make it faster? thank you!

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The Campaign workflow cannot be started
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felixsongfei
- Adobe Campaign Classic
The campaign workflow cannot be started in the Adobe Campaign classic environment: After I click the start button after created a campaign workflow, it will not run, only in the "Start as soon as possible" status, all the process control buttons are gray.I've checked the log, it shows "Command 'Wake up' applied on workflow" after I click the "START" button. But I can start the workflow outside of a campaign workflow, for example the find the workflow in a view of technical workflow folder, after...

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process missing from the processlist in external database when I run the Data Loading(RDBMS) activity
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felixsongfei
- Adobe Campaign Classic
I created a FDA connnection to a MySQL database. And then I use the activity "data loading(RDBMS)" to synchronize the data from the MySQL tables, the table has aout 30 million rows in it, after I run the activity for 10 mins, the SQL process in the MYSQL database missing from the processlist. How can I confirgure the FDA connnections and let the Adobe campaign can load the data from the external MySQL database?

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Where Can I find the message Id created by adobe campaign when sending an email?
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felixsongfei
- Adobe Campaign Classic
I target system has a column named msg Id, the data in it was created by adobe campaign when sending email to the system, the data is like NM60002D2AC001D1A16abcdtest@myemail.com. Is anyone know how does the data created by AC, and where can I find it? Thanks!

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Re: There is a bug in report
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felixsongfei
- Adobe Campaign Classic
Thank you Marcel! I use the Chrome to view the report ,there is no error, but when I delete the date value and click the Refresh link, the date I filled appear again, I can't set the date field to null to have a new query?

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There is a bug in report
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felixsongfei
- Adobe Campaign Classic
There is a bug when I create the report in Adobe campaign, Can anyone help me to resolve it?1. I created a filter with date type, I choose a date in calander, and then click "Refresh", everything works good.2. But when I try to remove the date entered, There is an error alerted like below.3. After I click the "Yes" button and then click "Refresh", the date is still there. I have then question how can I clear the date for the Date type inputs? Did I doing something wrong when I create the filter?...

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What is the max concurrent volume of the SOAP caller from the outside website?
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felixsongfei
- Adobe Campaign Classic
Does anyone know what is the max concurrent volume of the SOAP caller from the outside website? Thanks!

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Adobe Campaign returns the mass code by using the function "decryptDES"
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felixsongfei
- Adobe Campaign Classic
Adobe Campaign returns the mass code by using the function "decryptDES", how to fix the problem?JS code example: var str="是的";logInfo(">>>"+decryptDES("12345689abcdefgh",encryptDES("12345689abcdefgh",str,"CBC"),"CBC"));result:/,,The result is not a valid character the same with str. Can any one tell me how to fix the issue?

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Re: Adobe Campaign Memory Leaks
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felixsongfei
- Adobe Campaign Classic
Thank you wodnicki, If I set a scheduler to restart the nlserver service every hour, will this effect the usage of the Adobe campaign, if dozens of users are building campaigns or viewing the webpages of Adobe campaign?

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Adobe Campaign Memory Leaks
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felixsongfei
- Adobe Campaign Classic
The memory of nlserver process in windows server 2012 r2 will increase quickly, it will lead to the memory leaks at last:Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: nlserver.exe (1432) consumed 9999261696 bytes, MEIMAPS.EXE (1552) consumed 184176640 bytes, and nlserver.exe (6832) consumed 54063104 bytes.Is there any one can help to point out the root cause of the issue? and how to fix the issue? thanks!

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Re: Issue Connecting to SMPP
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felixsongfei
- Adobe Campaign Classic
I find there is no DR.DAT and MO.DAT in the AC server, is there any confirgrations need to do for adding the DAT files

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Issue Connecting to SMPP
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felixsongfei
- Adobe Campaign Classic
There is an issue to send SMS through SMPP:The mobile can recieve the short message, but in Adobe campaign, the status is the "Sent to the service porvider", it should be "Sent" status

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How to connect to the Generic SMPP? an error occured
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felixsongfei
- Adobe Campaign Classic
When I tried to use the Generic SMPP connector to send a SMS, an error occured saying "ESME Already in Bound State. A bind request has been issued within a session that is already bound." Is this the issue caused by the SMS provider or the ACC confirgrations?Error Details:Error 'com.neolane.fwk.core.NlException: [SMPP Connector] Could not bind to SMS-C. Returned command status is 'ESME Already in Bound State. A bind request has been issued within a session that is already bound.'.' while getting...

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How to list ALL the data of a table which has over 1 million in the Javascript?
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felixsongfei
- Adobe Campaign Classic
I have table has over millions of records, I wanted to use the queryDef to list all the records, but the queryDef can only fetch 1000 records one time. If I use the loop syntax to use the queryDef for many times, how can I make sure it will stop after I list all the records? Is there any other functions I can use except the queryDef? Thanks!

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How to develop a job processing page?
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felixsongfei
- Adobe Campaign Classic
Oracle On demand has a configuration wizard in external page:It will showing the job progress status like below:It looks like using the jobProgressContainer container to track the job progress status. code like below: I try to build a same job processing page, but below error occurs:Can you please give some guide on how to write the code to build the job process? Thanks,Felix

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Does Adobe Campaign build 8886 support the postgresql 11.1
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felixsongfei
- Adobe Campaign Classic
Does Adobe Campaign build 8886 support all the functions of the postgresql 11.1? thanks!

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How to add a pop-up selection window?
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felixsongfei
- Adobe Campaign Classic
Hi, I know use below script, there will be an error window alert when @id is not null by using the tag? You must specify a list. But how a build a confirm window where we can choose "yes" or "no"? Thanks,Felix

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Re: How to parse vars variables to the Segment Code?
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felixsongfei
- Adobe Campaign Classic
Thank you! That is working

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