since ‎19-02-2015
‎10-12-2019
andrew_r-GrfLbX
Level 5
Re: Adobe Analytics and ITP
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Since this change went in my Safari visits has massively inflated - does anyone know why and how I can resolve?

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Allow companies to set workspace defaults
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
On the back of defaulting header wrapping why not allow companies/users to set their own defaults for all options in workspace?we tend to always turn off anomoly detection and background bars, set funnels to visit and turn off flow truncation. Would be great to allow us to set these as new project defualts per company and/or per user.

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Re: Header text wrapping should be turned on by default
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
my thoughts on this are pretty much identical to anttik82782586​Another option would be to allow companies to set their own defaults.

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Re: API permission with read-only
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
This seems like a very gaping and worrying hole in the security of the API I can’t believe that it’s possible for any user to modify admin settings via web services API. May need to cancel an entire project based around the API now...

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Scheduled projects next run
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Within the scheduled projects page can we have the option of the column which shows the next time the project is scheduled to be run?

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Re: Performance "EBR dataelementchanged" vs. "DCR"
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Dynamic Tag Management
I've got a lot dataelementchanged and pushState rules in place for our SPA with no noticeable impact, think if you're responsible and savvy you shouldn't have any issues.

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Re: How to implement the callback function
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Do you mean the callback functions in AppMeasurement from v1.8.0 onwards?Documentation on it is pretty light but it's straightforward to use. If you have a specific question ask away.Added the following pre- and post-tracking call hooks.s.registerPreTrackCallback s.registerPostTrackCallbackThese functions take as parameters: the callback (a function), and the parameters to that function. For example:s.registerPreTrackCallback(function(requestUrl,a,b,c) {console.log("pre track callback");console....

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Re: Failed to execute 'write' on 'Document' - Error while trying to load DTM
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Dynamic Tag Management
The only supported way to implemented DTM is by hard coding it to the page, any other way than this will mean Adobe will be unable to support your implementation.Becasue of the way you are implementing DTM any functions which rely on non ASYNC loading will be rendered unusable.

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Re: Google Remarketing Code - Non-Sequential Javascript error
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Dynamic Tag Management
You have HTML in your tag and it can only contain pure JS, you need to remove all HTML before you can use your tag, otherwise you can change the type to an HTML tag however it's better for performance if you use pure JS.

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Re: ERROR IMS SSO Failed: Unable to access user IMS session
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
I get this quite frequently too, the marketing cloud login system is just not fit for purpose in its current state. I have heard work is ongoing to banish this issue but heard no dates as to when.

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Re: Leverage browser caching for the adobe analytics satellite.js files.
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
I would check your own browser has caching enabled you should (from disk cache) or (from memory cache) in the size column if the cached version is being used and therefore the modified date was fine

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Re: Leverage browser caching for the adobe analytics satellite.js files.
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Have you checked to make sure your browser has caching enabled? Cache Control is set to 0 for Satellite files so the browser should check the last modified date from the server and only download if it's later than the one it has. Right now my browser is reading satellite files from cache as they were modified a few days ago.

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1.1K

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Re: DTM minimize htlm and javascript
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Dynamic Tag Management
Would love to see this as well!

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Re: Device Breakdown
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
These relate to the Apple Hardware Strings/Identifiers: For example iPhone 9 is the iPhone 7 and iPhone 8,2 is iPhone 6s Plus. Full list of identifier strings are on: https://www.theiphonewiki.com/wiki/Models

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Re: File Downloads Reports now showing all files as unspecified
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
We have noticed the same thing here. Can you advise if you're using DTM?

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Re: Change My Community ID: Email & Name
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Experience Cloud
The page has changed now - you can update your details in the new account management section - https://accounts.adobe.com/profile (not linked for phishing and security)

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Re: Adobe Analytics - Session Disconnection
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
It's likely your company has multiple public IP addresses and this is changing and Adobe security is logging you out. If you obtain a list of the public IP addresses then a ticket can be raised to client care to ask them to whitelist them to prevent log outs.

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Re: Analysis Workspace - PDF Pagination
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
I think @MatthewUSAA is talking about his issue which is discussed between them and Ben Gaines earlier in the thread which is a seperate issue to the idea. Pagination is still not in. I've got everything crossed that it will be announced at this years summit!

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Re: ClientCare should know my company name
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Appreciate what you've said @Russ, however as @MikeT1 says improving the form on the client care portal to ask for this at the beginning would be great - something as basic as prefilling the text field with a template to fill in. Similarly there are those who email clientcare@adobe then providing a template within the help section would probably help a lot.

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Re: Week definition
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
One of your administrators might have changed the report suite calendar to be customised with a sunday start of week. If you're an administrator yourself you can check the calendar via report suite settings.

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Re: Data capturing on Page Load rules
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Dynamic Tag Management
You either set the rule to trigger on DOM Load or a better way would be to have the script which is pulling the data from database to run _satellite.track call and set up a direct call rule in DTM then you can be sure the tag won't trigger until the data is loaded.

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Re: Script Blocked by Browser
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
The first error isn't an error but a warning and is related to changes Google are making in Chrome to deprecate document.write calls. At present it shouldn't cause an issue unless a visitor visits your website on a slow connection mobile device but likely will impact more as Google further their plans to stop document.write usage. More information from Adobe on this is available from: https://marketing.adobe.com/resources/help/en_US/dtm/c_chrome_2G.htmlThe other errors you're seeing look like th...

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Target Redirect Test - Analytics Inflation
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Hi all,Looking for a bit of advice on an issue we have - one of our teams has set up a redirect test within Target however the analytics server call for the original page sometimes happens before the redirect therefore we see a visit to both pages. Is there a way to strip these out of the original page? I've had a play with segments but data doesn't feel right!

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Re: What does session refresh actually mean?
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Hi there,Session refresh can mean a few things:Internal URL filters are wrongNot all pages of the site are taggedLong videos or content pagesLanding page load times are longRedirectsCross Domain issuesIf you're having issues with high session refresh (I think Adobe considers high to be over 4%) then take a look at your internal URL filters (if you're admin), and a full site tagging audit.I had big issues with session refresh caused by cross domain issues and visitor ID not carrying over the same...

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Re: Conversion Tracking Across Domains
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Are you using Visitor ID service across both domains?

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Re: DTM Footer Code
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Dynamic Tag Management
The pageBottom tag allows for page bottom rules to be run and for much more granular timing of rules to be fired.

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Re: Hello!
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Hi Chris,Very much doable, the activity map tool is a pretty cool piece of kit and it's great that the same data is also recorded for use in workspace and R&A.Pretty much every click can be recorded no matter what and in the visual map if you expand a dropdown menu you should get values for the links for these.The data of the click is sent on the next server call to Adobe and usually contains something like the following:Context Variablesa.: activitymap.: page: personal|credit-cards link: Car lo...

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Re: Where is the scheduling manager for Analysis Workspace shares?
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Hi, the option you need is "scheduled projects" further up the menu in your first screenshot.

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Re: Custom domain name for the Data Insertion API
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
If you're a supported user you can email them clientcare@adobe.com or https://omniture-help.custhelp.com if you're not a supported user then you'll get an error and you'll need to get one of your organisations supported users to contact Adobe on your behalf.

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Re: Channel overview report | Session refresh (internal) traffic over 20%
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
potentially yes - Safari is particularly bad for 3rd party cookies which are needed when doing cross domain. If you're using an older version of MCID which has the short time out and no support for cross domain then I wouldn't be surprised if this is the issue, take a look at your entry pages for session refresh and see if it's cross domain. If it is then i'd recommend using the Append Visitor ID Function - https://marketing.adobe.com/resources/help/en_US/mcvid/mcvid-appendvisitorid.htmlWe had t...

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