@Mayank_Gandhi We will try this. Is this using the advanced mode in the condition?Is it possible to do if the even also has multiple accounts? Some customer may receive the event for say 2 out of their 3 accounts because the first two accounts are active while the 3rd account is closed.The event is ...
We have a Journey in AJO that is an event based audience. In our full data model, customers can have multiple accounts. Within the event, it tells us which account the customer is using to trigger the event.However before sending the e-mail we need to execute an account eligibility check (i.e. check...
My business partner wants a list of all of the customers by primary ID that received each treatment for an email so that they can analyze against other data sources to confirm client behavior. The total data set is around 380K.When we execute using the query service we are maxed out at 50K records.H...
We have a custom action that is targeting an event array. The event has multiple accounts within it.For the custom action is it possible to have it post the entire array instead on single objects. i.e. post all the info about account and post all of the info about account two at the same time.Whenev...
Thanks David, I have an open ticket and an escalation What clear warning are you referring to. The UI for AJO clearly states that you can make content updates (except personalization attributes) within live journeys. And there were no warnings when I posted the new content nor when I hit save. Here ...
We identified a big change that we needed to make to the creative assets for one of our journeys. Becasue it was just the creative assets and because we had another version currently being worked on (meaning I could not create a new version) I decided to make the update directly in live journey. It ...
I want to create an audience of individuals who received a specific API triggered campaign. What is the best way to ensure that only the people who received the email are in the audience.To put it another way, we have built an API triggered transaction campaign, I want to build an audience based on ...
I'm looking more deeply at the custom action. It appears to require us to call the 3rd party as I'm seeing that it requires a target URL.Is there any way to set this up as a custom API trigger, where the 3rd party will post the data to AJO and then we will execute a campaign based on their request?