Ok, is there a way to turn off the deduplication as I would keep all overlapping profiles between the audiences within merged large audiences 

Thank you! but if profile resides in A and B which profile will come through. A or B as we use A or B naming to the custom action with different touchpoint. it must have the rule in audience definition or system randomly select one.

Hi Team, question that I create a large audience by concatenating several individual audiences. I have a few profiles overlapping to the multiple audiences. my question is does it happen on the Prioritization in the audience definition if I selected one audience above another. let's say there are A ...

thank you, but I am not able to see the conflict management under the property umbrella. where I could apply it to the journey

Hi There,  We have multiple journey chains for various touchpoints, based on the audience profiles we've defined. Each profile could qualify for multiple touchpoints across different journeys, or within the same journey. The scope of our marketing strategy is to ensure that each profile only receive...

file format is to choose what delimiter you would export comma or else. Not relating to file type and do not think on the channel configuration having such option.

Every day, I need to export data for a recurring DM campaign and create a report that breaks down certain fields. This report is sent to campaign users so they’re aware of what has been sent. How can I streamline this process to make it more efficient? is there the out-of-box schema storing the data...

Hi, Team, I am exporting a file through the campaign using the DM channel. After generating the file, it is saved as Unix-ANSI instead of PC-ANSI, which is the required format for our system. Is there a setting or option where I can select the desired file format (PC-ANSI) before generating the file...

I could suppress it using in/notin function from the journey but for DM channel, to exclude it only option I have is the audience level where is no helper function or advance query to use and because DM is not able to extract file in the journey. 

I’m thinking of applying the approach above to precisely remove individuals who have already received specific touchpoints. The touchpoints will be stored in an array field, with values distributed and populated for those who received them and separated by commas. I plan to remove any previously rec...