Agree.  We have the same issue and need this improvement as well.  Our names contain so much information that once it is cut off by the UI, you have to shrink your screen size to an unreadable level to try to see the full name.

We are migrating to AJO from another Enterprise solution.   Our current email solution allows us to create a rule to dynamically populate the Sender Name, Email Address and Replay address.  This allows the recipient to see the email as being sent from their specific rep in order to build the 1:1 rel...