Thanks for the ideas. Turns out because the form was set to be able to attach to a program (in addition to a project or issue), it affected the access settings on the form headers. 

That was one of the first things I checked. I'll open a support ticket. Thanks for your help!

It is shared with the company. I just added the group. Also checked the section breaks. Nothing changed. There is still "N/A" in the field and the user cannot enter information.

I have already checked for both of those things. And, yes, they have those settings. 

We have a custom form that is attached to a project (in the Project Details section) after the project is created. Access/permission is set to the maximum levels possible for all objects and users -- the form, the template, the project, etc. However, work license users are unable to enter informatio...

Thank you! Clearing the cache and cookies totally worked. (Really wish I had thought of such a simple solution to begin with.)

Good suggestions. I'll give that a try.

I adjusted some column widths in the task list view and can't get them to reset. So for every project I have, the last column is really wide and runs off the right-hand side of the window. I can't figure out how to get the entire thing back in the window. What am I missing?