I am suddenly having a lot of issues with Access to things that used to work in the before times. Here is the one I can't figure out, any advice would be most appreciated. A have an Expense-type report on a dashboard. The report and dashboard has been shared with the Team to Manage and it's on their...

We've only up until now used Proof Approvals, but now have a need to approve some Excel spreadsheets. It seems rather simple to add an Approver to the document, but nobody is getting any notification that the approval was requested. I checked the universal Email settings and it is checked to receive...

I have a very simple Request Report that includes Actual Completion Date as a column, with sorting on that column. No matter if I choose ascending or descending, it will not sort with the latest completion dates on the top. Is this a glitch or is there some other thing I don't know about? Thanks!

You have to set the notification for each person who gets the proof to “decisions” when the proof is shared. You can also set default notifications for each user in the proofing tool admin setup, but the person creating and sharing the proof has to be trained to check to make sure it is set correct...

This worked, thank you! I would never have known to use collections ...

I need a report that shows everyone who is in a certain group, or not in a certain group. Since "other groups" allows multiple groups populated, I can see why this isn't a field in a report. I created a report called "Who is in Default Group" and made 2 columns -- "In the group" and "Not in the gro...

Thanks, I did call support and then it started to work properly. Once that started to populate properly, the next issue I was having where that one company was seeing ALL the queues, where I realized I had to go in and change all the other Queue Setups to not show it to "Everyone" but only to either...

That the topics shift is the reason they don't like to enter it into Workfront, too much manual labor to keep up with both Workfront and the other tools they use to manage the posts. I think the real answer to this is integrations with social media project planning tools (ie Sprout, which I don't ev...

Our social media manager refuses to use Workfront because she uses Sprout and adding to Workfront is duplicate work. She also doesn’t use WF for approvals, which means her work is outside of everything else we do (can you see how annoyed this makes me!). I have convinced her to add one line item for...

I have a project that is a request queue that used to work and now it doesn't. I recreated it from scratch and it still doesn't work so I'm hoping someone can tell me which little tick box I neglected to setup. Project setup: Project status set to QueueGroup External Users = same as the Users who sh...