Thanks for following up, @Patrick Muir - inactive‚. As seen in my original post above (I'll copy here, too) the new format is very spread out, the avatars don't show, and for us the main thing we want to see on a new request email is the name of the request, and the team that is assigned to it. We h...

The format of the "New Work Request" notifications is not good. They are difficult to use and decipher the information. The avatars are not displaying, even after manually clicking on "Download pictures" in the email. We are using Outlook.

Hi Denise. I would be interested to see how you build your project template, to ensure all the necessary data is collected. Thanks!