I'm curious what everyone's experience has been using Fresh Service in terms of integrating with (or in place of) Workfront. We are currently in a merger with another company and this was the legacy tool they used for most of their requests.  

This deployed while I was on vacation...ouch.

Wow.....that's kind of crazy. I didn't even realize that it was changed, either! Looks like it also changed the pricing plans:Workfront - Product Pricing & Plans | Adobe for Business Considering the license difference is 3x more....it's got a huge impact on our next year budget if this is the case. ...

I recently came across documentation that listed the new 'license types' (had no idea!). I'm trying to understand what the main difference is between 'light' and 'worker' license level.  Do you have the new license type? Would you be so kind to send me a message? (Yes, yes, I know I can get more inf...

HI Madalyn - we're doing the flip side. We're using Box for our main file storage because it's accessible to even non-WF people. For instance, in order to simultaneously review a document we are now using Box. We'd like to use WF Proof but we'd need to have everyone in or organization trained on pro...

It looks interesting.....a little different navigational wise with it on two sides vs. all on the left.   Things that I'd love to see: - Being able to have special characters in field labels. Since these are not used in calculations, I'm not sure why we can't. (ex. I cannot have a name that says Ple...

Our organization has come to an impasse in an issue we are experiencing with using WF as our 'Source of Truth' for project data and dialogue.   We are moving to a cloud-based storage solution (Box.com) across our organization. We're looking to avoid duplicating files in multiple places.   The scenar...

We're looking at making some updates on our intake form for our marketing area and I'm curious what yours looks like, what questions you ask, etc. 

Yes, I think we're up to our fifth or sixth?   I don't even bother trying to figure out who they are anymore. 

It doesn't seem that there's a lot of people.    Our company is transitioning away from local server storage and utilizing Box cloud storage going forward.   I love that Box integrates with WF! You opt to 'Add from Box' and it populates the link to the Box object. (i.e. click on the file name that h...