Thank you Richard and Ryan.  My question was based on a user promising me she input a certain amount of hours for a given day and not seeing those hours on reports. This caused me to question what "entry date" meant.   After reviewing her situation in detail, it appears she didn't make sure her hour...

Hello all, I'm looking to report user hours for a given month, based on hours they logged for work they completed during that month, NOT based on the entry dates taking place that month.   For example, we gave users until March 7th to log February hours, but the hours report options for dates seem t...

Hello all, our Creative Team sometimes experiences issues when creating proofs from Powerpoint files. They're definitely within the size limits. Have you experienced this, and do you know of any other factors related to the file that may be causing issues?   Please let me know. Thank you!

Hi all, is anyone still using the Workfront for Teams app, and if so, what's your feedback on it? Is it worth it? I'll need to get our IT group to approve this as a third-party Teams app.   I'd like to try it for our users, esp. those who aren't in Workfront all day. Hoping it will improve efficienc...

Our documents automatically pass over too, but not proofs so we don't have any users generate proofs in requests.

Hi Stef,   That's how it works for us too. If you select "Issues" you'll see all the requests from that queue in there, and if you click into one of them, any documents from the issue will be there. What you're seeing/showing are the same documents, but all together in the main Documents folder for ...

Hi all, reviving this old thread to see who is still using the Workfront for Teams app, and how you like it. I'd like to try it, but need to get approval from our IT group.   Worth it? Saw there was a research study on it a year and a half ago, but the app hasn't been rebranded (red w/Adobe vs. oran...

Just got off the line with Customer Support and the issue was actually reported as resolved while we were talking. I tested and it now seems to be working fine for us.

Thanks, but that didn't work for me either. I just got off the line with customer support and they checked 2 things:  1) whether my correct Adobe ID carried over (and it did) 2) whether my profile was "personal" or "company" (it should be company and mine was personal, plus I didn't have the option ...

Hi Randy, I'm not seeing the dropdown on the top left corner of the support page. Am I missing it?