Hello all, our Creative Team sometimes experiences issues when creating proofs from Powerpoint files. They're definitely within the size limits. Have you experienced this, and do you know of any other factors related to the file that may be causing issues?
We had issues with loading PDF's and it turned out that our PDF's had areas in it that were restricted. As a result, the proof wouldn't load the PDF. Are there any restrictions on your PPT? Have you tried converting them into a PDF then uploading them?