Timesheet Errors when saving? | Community
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Christina_Jarosz
Christina_Jarosz
Level 9
August 2, 2022
Question

Timesheet Errors when saving?

  • August 2, 2022
  • 1 reply
  • 1200 views

Our users are currently getting the following error any time they update their timesheet.  It does save the change, but they have to refresh after each entry.

 

 

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    1 reply

    TimRoshak
    TimRoshak
    August 2, 2022

    This is a newbie question - but does Workfront monitor these questions from the community and respond - or do we really need to enter a Ticket on something like this to get an answer?  I'd enter a ticket, but that seems to be an issue right now as well.

    R
    RKirk
    Level 4
    August 2, 2022

    Workfront support did monitor and sometimes provide feedback in Workfront One. I'd assume the same here, but I'd still suggest submitting tickets as they likely use that as a way to verify the severity of the issue.  

    J
    JamesMa4
    Level 4
    August 2, 2022

    Same, they are trying to resolve mine but haven't had luck yet.


    Just got off the line with Customer Support and the issue was actually reported as resolved while we were talking. I tested and it now seems to be working fine for us.

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