Hiya Katherine, I know your support person well...  We did deploy a patch to Preview this morning, and are anticipating the patch for production to be deployed tonight. If anyone has any questions on why there is a delay in the patch process, please contact our support team and we'll be happy to as...

Hey Kirsten, It was a bit of an oversight. We've made some changes to some internal processes, this one fell through the cracks. The expectation as of this morning is that this issue should be fixed Thursday morning in Preview, and production by EoD if everything passes manual and automated tests. T...

Hello everyone, We do have a defect open for this issue. If you have not yet, please submit a support request so we can tie it to our existing defect. We are expecting to push a fix for it to Preview soon, and hopefully production soon after that. I do not have an exact ETA, but if you open a suppor...

Aha Skye caught my mistake.. I didn't pay enough attention. The issue you'll run into Kristine is that the project object is 'above' the issue object. So you can do a collections, but that can only be done on a view, not as a calculated field. The reason behind this is because you can have multiple ...

Hey Kristine, Per Josh's note above: The calculation would be: {Typeahead Field Name:name} FYI, you can replace "name" in the calculation with any direct user field to get that value such as "title", "emailAddr", etc. So for your scenario, the calculation should be: {Backup Requestor:name} Thanks! D...

Hi Marisol, I would recommend opening a case with support. You can open a chat or call in. The Assigned Support Engineers are assigned to specific customer accounts when those customers purchase the ASE package. You can speak with your sales rep (Account Executive) to find out how much it would be t...

Hi Richard, That was a misunderstanding, I've updated the support case, and set it to 180d for your account. Dustin Martin Assigned Support Engineer Workfront

Hey Richard, I work with a specific set of customers, I'd recommend submitting a support request into our support team so that way one of our document experts can work on this for you. Thank you! Dustin Martin Assigned Support Engineer Workfront

Fantastic work. One thing to note is when looking for portfolio data from the issue object, you don't need program in the middle. Projects can reside on a portfolio or a program on a portfolio, which means you can use Project.Portfolio (or Project.Portfolio Name) Our API Explorer will show which fie...

Hey Richard, Our help article goes a bit more in-depth on it: https://experience.workfront.com/s/article/Archiving-in-Workfront-Proof-1080379924 The short version is it helps organization of documents in your instance. I've never deactivated it (there isn't an option to disable it as far as I'm awar...