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EXP_-_DustinMa
EXP_-_DustinMa
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  • Hey Sydney, No problem, it's actually very simple. Let's take the following scenario: Form name: Campaign Info Fields: Drop-down: New or Established: New service area or Existing service area Multi-select: State: Arizona, California, Idaho, Montana, Ohio, Maryland, New York, Nevada, New Mexico, Geor...

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  • Hi Sydney, To expand upon what Skye mentioned, it's not possible out of the box. However, you can create a calculated field and set the calculation as the other custom field name. This will allow a 1:1 relationship, which you can group by. Good luck! Dustin Martin Assigned Support Engineer Workfront

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  • Hiya Jill, Workfront usernames are no longer case-sensitive, I'm fairly certain that's what you're recalling. However, as we continue to bring Proofing more into Workfront, there are some limitations that we're working on. This is one of those cases where it appears to not be an issue that's widespr...

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  • Hiya Katherine, I know your support person well... =) We did deploy a patch to Preview this morning, and are anticipating the patch for production to be deployed tonight. If anyone has any questions on why there is a delay in the patch process, please contact our support team and we'll be happy to a...

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  • Hey Kirsten, It was a bit of an oversight. We've made some changes to some internal processes, this one fell through the cracks. The expectation as of this morning is that this issue should be fixed Thursday morning in Preview, and production by EoD if everything passes manual and automated tests. T...

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  • Hello everyone, We do have a defect open for this issue. If you have not yet, please submit a support request so we can tie it to our existing defect. We are expecting to push a fix for it to Preview soon, and hopefully production soon after that. I do not have an exact ETA, but if you open a suppor...

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  • Aha Skye caught my mistake.. I didn't pay enough attention. The issue you'll run into Kristine is that the project object is 'above' the issue object. So you can do a collections, but that can only be done on a view, not as a calculated field. The reason behind this is because you can have multiple ...

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  • Hey Kristine, Per Josh's note above: The calculation would be: {Typeahead Field Name:name} FYI, you can replace "name" in the calculation with any direct user field to get that value such as "title", "emailAddr", etc. So for your scenario, the calculation should be: {Backup Requestor:name} Thanks! D...

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  • Hi Marisol, I would recommend opening a case with support. You can open a chat or call in. The Assigned Support Engineers are assigned to specific customer accounts when those customers purchase the ASE package. You can speak with your sales rep (Account Executive) to find out how much it would be t...

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  • Hi Richard, That was a misunderstanding, I've updated the support case, and set it to 180d for your account. Dustin Martin Assigned Support Engineer Workfront

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