"Task with primary key value(s) not found" | Community
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Level 2
September 16, 2019
Question

"Task with primary key value(s) not found"

  • September 16, 2019
  • 15 replies
  • 2536 views
I am trying to re-arrange a task within a project and am receiving the error below. I've tried on multiple different projects and also tried removing predecessors/adjusting dates. Is anyone else having this issue or has seen this before? Thanks in advance! Kasey Boegler loanDepot
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15 replies

Level 8
September 24, 2019
Hello everyone, We do have a defect open for this issue. If you have not yet, please submit a support request so we can tie it to our existing defect. We are expecting to push a fix for it to Preview soon, and hopefully production soon after that. I do not have an exact ETA, but if you open a support case, our support team can keep you up to date on any progress made on it. Thanks! Dustin Martin Assigned Support Engineer Workfront
Level 6
September 25, 2019
Hey @Dustin Martin - any reason this isn't on the known issues page? ( https://experience.workfront.com/s/article/Known-Issues ) Or am I misunderstanding what the known issues article is used for? Kirsten Heikkinen Trek Bicycle Corporation
Level 8
September 25, 2019
Hey Kirsten, It was a bit of an oversight. We've made some changes to some internal processes, this one fell through the cracks. The expectation as of this morning is that this issue should be fixed Thursday morning in Preview, and production by EoD if everything passes manual and automated tests. Thanks! Dustin Martin Assigned Support Engineer Workfront
Level 8
September 26, 2019
Our support person told us this should be in a patch thursday so we should see it sometime on Thursday Sept 26 in PROD. Katherine Haven, PMP VP, Director, Business Technologies - PMO FCB
Level 8
September 26, 2019
Hiya Katherine, I know your support person well... =) We did deploy a patch to Preview this morning, and are anticipating the patch for production to be deployed tonight. If anyone has any questions on why there is a delay in the patch process, please contact our support team and we'll be happy to assist. Thanks! Dustin Martin Assigned Support Engineer Workfront