Hi All For some reason, we must use a Custom Action in conjunction with AIO to send an SMS payload to an SMS provider. So, by not using the SMS channel Surface, we miss AJO's OOTB message logging. Are there any AJO API calls that can help us insert those details into the log schemas? If we go the sc...

Thank You, @Marcel_Szimonisz , @dsareen1 , and @DavidKangni . Your solutions worked perfectly. 

I'm about to switch laptops and would like to export and import all the connections I have configured the ACC client. Since we support quite a few clients on ACC, we have multiple connections to keep track. Let us know if there is any way to achieve this. Rajiv

Our client wants to send a Message Center rtEvent payload with encrypted data. We are already using https/SSL but to protect personal information encryption is recommended. How do we go about decrypting payload using the MC Events? And since the ask is for a Real/Near Real-time targeting, we can't d...

Deliveries in ACC have an option of Delivery Priority, values being Very High, High, ...., Very Low. How does this option work? We are familiar with Pressure rules but how different is this from that. Does it compare the priority of deliveries being worked at the given moment?  Appreciate your help ...

I have come to believe the status "Available" means coupon not yet used because either it was not assigned to anyone or not redeemed by the recipient.  Can someone confirm this? But rest assured if your coupon cant be re-assigned, it wont be if its linked to a delivery. Rajiv

I have learnt that for Campaign Optimization to function deliveries need to be scheduled. But we have a campaign that has a recurring delivery which is scheduled using the "Scheduler" activity within the workflow. How do we make these deliveries go through the Campaign Optimization process.... Thank...

I have been lately testing the Campaign Optimization feature. I noticed that if the Delivery isn't scheduled, the pressure rule exclusion isn't considered. As soon as I schedule the Delivery, I see recipients go through the Pressure rule typology. Unfortunately, we mostly manually execute the Campai...

@Sukrity_Wadhwa , That last response from @_Manoj_Kumar_ was exactly what I wanted. Thanks all for the help. 

 @_Manoj_Kumar_  You mean in this section?