I agree, possibly something in how your site is coded is causing 100% to be unreachable... I don't use the plugin, but maybe it grabs the initial height when the Adobe Library is loaded, and possibly CSS or JS rules cause the page to compact (maybe images load large and reduce to fit the content are...

OK, but my point was... if that users viewed 5 pages and engaged with the 4 previous pages, you aren't taking that engagement into account, you are only looking at the last page of the visit, and saying "this was an unengaged exit" (where that user may have had plenty of engagement on your site prio...

Hmmm.. interesting... so you are saying you have:   domainA.co.uk and domainB.co.uk   Both are setup with the same tracking server smetrics.domainA.co.uk   And you are indicating that there are issues with domainA not working, but domainB is? Or are you saying there is an issue on domainB?    If th...

I'm not really sure why it would matter if an internal page had one "one page view".. the reason for a bounce being one page (or in Adobe's definition, one hit) is because it means that the user didn't stay on your site.. they either came in and left immediately (without reading anything), or they c...

Ok, good luck! Let us know how you make out.

I'm afraid I am still not sure what the discrepancy is... what is the retention period of your tracking codes? Once a value is tracked, it will continue to persist the value until it expires or is overwritten...   Also, are these your raw dimensions, or Segments used to pull the Tracking Code value....

I hear you! The Clean Data is really helpful for the oddities where a deployment breaks something, as opposed to managing bots that make it through the filters...   I wonder if you could create some sort of detection code in your implementation that identifies "odd behaviour" and applies some value ...

That is strange... I would expect that to be an option like FTP has... You may need to log a bug with client care that such an important field is missing from the setup.

But that says "cookies" not "tracking in general"...   Now, I don't know what your legalese says, how it's written or what you are including in the opt-in/opt-out process... but based on how most of these things are worded, users are only optioning out of the fingerprinting cookies in this scenario....

I am not sure how cookies are causing lack of tracking on your site? Can you please explain more about your current setup and what recent changes were made?   I am guessing that maybe you recently introduced an Opt-In/Out solution... when you did this, did you stop all analytics tracking when users ...