My understanding is that ACS has no embedded poll function (other than
faking a poll that, upon clicked, sends the user to a landing page). We
are starting to work with Live Clicker which does have embeddable polls
(depending on the user's email client), as does their competitor Movable
Ink.
if there is a fall release happening soon (as this indicates 10/15/19),
where can we see the release notes of what will be in it? When I click
through the link at the top of the thread, it only show release notes
through the June release, so no news about an October release.
ACS does not provide its users with opt-in rate for any channel, nor
with overlapped opt-in rate to see what % of users are opted-in to which
channels. In order to get opt-in rate, you must run custom workflows and
figure it out yourself. This is perhaps the #1 data point needed to
understand your email / push / etc list, and I think ACS should
calculate it for us out of the box.
There is no dashboard where I can permanently save KPIs that are
important to me, have the data always accessible to me, have
visualization charts to show me trends in that data, and be able to
change the time period when I look at it. For example, key data that I
suspect all users of ACS may want to know:1. Opt-In rate by channel
(email, push, SMS, etc.)2. # of opted-in users by channel3. Email send
volume over time4. Delivery Rate5. Open Rate6. Click Rate7.
Click-to-Open Rate8. Unsub Rate9. Li...
For the past few days and persisting, my dynamic reports do not display
Unique Opens or Unique Clicks - only sends, total opens, total clicks,
unsubs. I can see uniques in the deliveries directly, but no longer when
using dynamic reports (which I rely on). Is anyone else having this
issue?
Every ESP I have worked with has some mechanism for tracking how an
email click converts on a client website into a sale, such as placing
the ESP's pixel on an order confirmation webpage. For example, all
retailers need to know how email campaigns drive conversion rate,
orders, linked sales, average order value and revenue per email.
Unfortunately, ACS does not have this pixel and has no means to include
whether or not an email drove a sale in its dynamic reports. One must
log into Adobe Analyti...
When viewing the "hot click" report for a campaign, you can see the
creative with the % of clicks overlaid. I would like to be able to
export this "hot click map" (aka heat map" into a JPEG or PDF so I can
share it with others, paste into a PPT, etc. The only way I can do so
now is if I print my screen, but that often cuts off most of the heat
map image in the current ACS view. This makes heat maps not very
helpful, despite all email marketers wanting to see and leverage them.
In order to send a rich push, such as including a JPEG or video file in
a push, you need to host the asset internally and place the image path
URL into the ACS push campaign. This creates extra steps and requires
the user to have a CMS of some sort to host the images you want. ACS
should allow users to upload images and video assets into ACS to host
for rich push.
A few months ago, I asked how I go about getting counts for various
profile and subscription table attributes, such as how many profiles,
opt-ins, opt-in rate, subscribers, prospects, lapsed, users by country,
etc. I asked how to get counts over time so that a user could create
line or bar charts depicting the change in counts for any specific
attribute of our users. I was informed that ACS only offers dynamic
reports for campaigns, so seeing counts was not possible other than
creating and runni...
I work for a streaming video service and we very much want to be able to
deploy web push notifications should users opt-in when visiting our
website, so that we have a path towards messaging desktop users to drive
visits to our site and/or steer on-site visitors to specific content.
It's frustrating that Adobe only offers push and in-app, as the
competitive vendor set all offer web push. Can we get this on the
roadmap?Vote please
I believe you are suggesting being able to send proofs using real
customer data accessible via the workflow, as opposed to only being able
to send proofs using the fake test accounts. I am 100% for this. Given
the many profile table and other attributes that go into personalizing
campaigns, forcing users to create test profiles in order to send proofs
to evaluate the display of dynamic content is really time consuming and
barely scratches the surface of being able to show the diverse data that
i...
We might have the same goals here. I had expected to be able to produce
a dynamic report each week showing how many profiles, opt-ins, opt-in
rate, new opt-ins, newly churned, churn rate, and # of users who met
various other segmentation requirements - and to be able to show trend
data about the growth of these stats over time. I learned that ACS does
not enable any reporting at all for Profile table attributes - it can
only report on campaign results. A workaround was to create "audiences"
for ...
Great question and I am very interested in this as well. Prior to BIMI,
I had asked my account team how I can get my brand profile image in
Gmail, as I have seen a few (but not many) brands do it. Their response
is below, in case this is of interest. But if anyone has any experience
with BIMI for this purpose I would like to know -----There is no
"programmatic" way to affect the profile picture (for Gmail).The best
way to apply a profile picture to Gmail recipients' inboxes is to create
a Google...
I have the same question, and do not believe it was answered. I believe
the answer is "No, web notifications are not supported by adobe campaign
standard. contact your account team if you would like to escalate this
issue". Can you please confirm? I would like to request this be a
feature enhancement, as if Adobe is truly in the notification business
competing with Urban Airship, Braze and others, they must offer this.
Hi - Like many users here, our customers have unique attributes per user
such as name, country, subscriber status, what products user has engaged
with, etc. When I create a dynamic campaign that will show the right
content to the right user, I would like an easy way to select REAL
customers who are part of the campaigns audience, and either take a
specific customer or random customer and preview how the dynamic content
will populate in the email. How does one do this in ACS?I am hoping to
dispro...
