We are indeed sending the default 5-10 sec heartbeat ping and we are using the time spent values that are being returned. There are a bunch of additional ad hoc calls (i.e. start/play etc) because we have not been able to rely on the heartbeat data. Ideally we would love to get rid of all the ad hoc...

Agreed BUT in the workspace only 96 page views are reported from 191 visitors and visits. Which indicates this issue is intermittent. I can identify the 96 records which are being counted as a page view and they are page event 50 which i know to be "Heartbeat Video: Media stream start" And the only ...

We have been using Adobe since 2006, we have MANY processing rules however i can not identify one that would change the type of call being recorded. Even if there was a rule changing it, the fact that there are a matching number of records being reported via the front end compared to the data wareho...

Sure! Dont know if you have access to internal ticketing systems but here are some details:CaseID: E-000647601 as a followup to Incident: 220119-000296. Both have been closed at this point. You should be able to access the page via: https://www.staging.medscape.com/recap/962029?uac=176742HK Some dat...

I seem to be having the opposite problem from most that i read on here. We implemented heartbeat and now we are "missing" the page view associated to the video in the datafeed.Scenario:User lands on a URL which contains both a text article and a video.page view call fires (can be seen in the debugge...

I must be doing something wrong. I recreated the segment above and it returns nothing. Are all the containers and the segment itself set to "hit" ? 

I do appreciate the confirmation as frustrating as it may be...

I built a freeform table which shows page views by site by several segments. Table is setup so our site names run down the side and there are multiple segments as filters under the page view metric across the top of the table including "All Visits" segment.Highlight a specific row, right click and "...

@PratheepArunRaj I'm surprised I have not heard from you on this one....

I missed the 1yr mark by 4 days.... any takers on this?