I had the same issue the other day, their # is 1 844-306-4357

I was wrong, it looks like that field isn't available.  I looked at the API explorer and fusion and there is no entry date gathered for time off. We handle time off through a project and tasks for our team and create a custom calendar.

You can create a calendar report that shows the entry date.

We had that problem originally. Check to see if you have a drop down menu at the top left corner of the support screen.  We have to change profiles from that drop down to log a ticket since our Admins have 2 different Adobe profiles (one for Workfront and another for Creative Cloud).

Fusion can do it. You would create a scenario that watches for a change in the task status and updates the project status.

If you have Fusion, you could have a field on the request where they enter the information and then create a scenario where Fusion  transfers that information to the project fields.

One other area to look at might be to see if they have access to user contact information.  It is a default for admins but a check box on other levels.

Does the user have manage access to the report they're trying to send or just view access?  They also need edit access to  Edit access to Reports, Dashboards, Calendars and Edit access to Filters, Views, Groupings.

It is not possible, I agree that would be a great improvement to be able to customize the view and filters in requests.

It is an assignment report