Solved

Workfront Support

Forum|Forum|3 years ago
November 1, 2022
3 replies
1121 views

Since the upgrade to the Experience League, I am no longer able to access support. Tickets or phone numbers for support. Any help would help.

Workfront

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Best answer by Sheri_Whitten

We also had that problem - same as Stacey, we also have two separate Adobe profiles. I called support and they had to make some changes on their side so I could see online support again. They fixed it pretty fast 🙂 1(844)306-4357

S

Stacey_Robertson

We had that problem originally. Check to see if you have a drop down menu at the top left corner of the support screen. We have to change profiles from that drop down to log a ticket since our Admins have 2 different Adobe profiles (one for Workfront and another for Creative Cloud).

Richard__Carlson

Community Advisor

I have had trouble finding it on their website as well however I was able to find their phone number by searching google.

S

Sheri_Whitten

Accepted solution

Community Advisor

We also had that problem - same as Stacey, we also have two separate Adobe profiles. I called support and they had to make some changes on their side so I could see online support again. They fixed it pretty fast 🙂 1(844)306-4357

R

RebeccaBa3Author

Thank you! I called, and Quinn was able to help me very quickly.

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded