Hi Team,We are facing issue in uploading images in load balanced url whereas not in the specific urls. Below is the error we are receiving Unable to finalize storage of resource as the file has not been uploadedWe contacted load balanced team, but they are telling this is not an issue with their end...

Thanks Florent, We are able to resolve this issue with the help of adobe support. It was cache issue.Regards,Shyam

I have created custom resource in ACS. But, During publish i am getting below error.Please let me know the steps to resolve the issue as i am new to the ACS.This one is bit urgent. Can anyone guide us to resolve this cache invalidation issue?

Thanks for the response shrawan, We don't have access to the MTA logs. Also, the delivery is going through Mid sourcing server (We don't have access to the mid sourcing server too). Before verification at ISP's end, How could  we confirm that this issue is not from AC and Mid sourcing server.

Same email is  delivered to the person two times(workflow has run just once). We have a prod instance with mid sourcing configuration.We could see in delivery logs,there is just one record for those users.Please let me know the possible root cause of this issue.How could we identify if that is an is...