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SOLVED

Image upload issue in load balanced url whereas not in the individual urls

shyamc89450995
Level 2
Level 2

Hi Team,

We are facing issue in uploading images in load balanced url whereas not in the specific urls. Below is the error we are receiving

Unable to finalize storage of resource as the file has not been uploaded

We contacted load balanced team, but they are telling this is not an issue with their end. We are using Adobe campaign classic version 6.

We have distributed architecture,Database is on premise whereas mid sourcing is hosted by adobe team.

Thanks in advance.

Regards,

Shyam

1 Accepted Solution
florentlb
Correct answer by
Level 10
Level 10

Hi Shyam,

Can you check that you are following these steps: https://docs.campaign.adobe.com/doc/AC/en/INS_Initial_configuration__Deploying_an_instance.html#Mana...

If that does not help, please get in touch with support.

Florent

View solution in original post

3 Replies
florentlb
Correct answer by
Level 10
Level 10

Hi Shyam,

Can you check that you are following these steps: https://docs.campaign.adobe.com/doc/AC/en/INS_Initial_configuration__Deploying_an_instance.html#Mana...

If that does not help, please get in touch with support.

Florent

View solution in original post

Ravi004
Level 1
Level 1
The link above is broken. Can you please provide new link to the same documentation?