We needed some help from the Adobe services team to set up triggers because i think there is some back end functionality that needs to be turned on, but essentially we followed the second document you provided which utilizes a pipeline that sends the data directly down to campaign into a 'nms:pipeli...

Thank you, yeah i initially used that to set it up, but it wasn't entirely accurate. Maybe a regional thing, but we are up and running now. Happy to share my integration set-up if anyone needs it.For reference, these were the updates we made:1. Removed the check mark for Authorize character translit...

Hello,I'm hoping to find another customer who is integrating with Sinch for mobile marketing, connected through Campaign Classic.I've established an Extended SMPP connector and can successfully send outbound mobile messages through the platform, however any Mobile Originated responses do not generat...

Thank you! That did the trick.

Hello,I am trying to establish our Mobile Channel through Campaign Classic, however our vendor told me that the last remaining issue is that we are sending mobile numbers with a leading 0. This causes the messages to error out in their system.It appears that the leading zero is added to the recipien...

Thanks Jon -But does anyone have any experience integrating with them? I'm having difficulties getting the necessary settings from their team. For instance the Access URL of the Connector.Thanks

Hello,We are investigating opening the mobile channel through campaign. Has anyone integrated with Sinch before? Curious for your experience and also how you set up the external agent.Thank you,Robbie

Hi Jon,There is no retry after a hard bounce error that puts it into Quarantine.And take a look at the OOTB rules in Campaign, because they mix those two by design.Thanks

Hi Jon,Thanks for the response back and the link to that documentation!Just for reference, this may have been a terminology misunderstanding but addresses are 'perpetually quarantined' based on some OOTB rules if they receive a hard bounce error (i've had some conversations with various campaign pro...

Hi All,We're trying to send Delivery information over to our CRM system, but are encountering significant slowness and eventual timeouts. I'm curious if others have experienced the same situation? How do you send email information into CRM?We are trying to send only a few fields -- a mirror page URL...