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robertc66522596
robertc66522596
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  • Thanks Florent.We do have some personalization in each message as part of the header, but we still feel like it should process and send much faster than it is.We are on V7 Console and Server build 8857. Hosted by Adobe.I don't think our installation/architecture is customized any more than the avera...

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  • Thank you David! I can do some testing from here. It's interesting (and somewhat disappointing) that you have to choose a scheduling option in order to change the contact date. We'll have to change our approach to utilizing the solutionNote for Adobe -- a worthwhile enhancement to add to the list.Th...

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  • Thank you David! It didn't work after the closing body tag, but it did work if we put it just after the body open tag if we removed the mirror page link (which is before the doctype). With the mirror page element in place though, we needed to place that code above it.So essentially it goes - Prehead...

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  • Thanks David!Where can i find the contact date of the delivery?Yeah i'm definitely not trying to remove an email from anyone's inbox -- sorry if that's how it came across -- i just don't want it to be sent from Campaign after the promotion ends, that's why we're limiting the delivery duration to onl...

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  • Thanks Adhiyan!!Interesting. So the delivery duration controls how long after the delivery it will keep trying to send emails as well as how quickly you need to confirm the delivery?"The Delivery duration field lets you enter the limit for global delivery retries. This means that Adobe Campaign send...

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  • Hello,Is there supposed to be a delivery confirmation expiration within Campaign? In the situation that you leave the delivery in a 'Confirmation Pending' status but simply do not confirm the delivery for two days, it ends up in a status shown in my test below:This most commonly happens when we want...

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  • Hello,Is anyone aware of a way to utilize a 'preheader' within an email delivery? I am unable to find any documentation so i'm assuming Adobe has a different name for it.For reference here is a fairly succinct definition:A preheader is the short summary text that follows the subject line when an ema...

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  • Hello,Within Campaign -- How long do your deliveries generally take to process -- before retrying on failed emails?The processing and sending is taking substantially longer than our previous system and I've been told a few different things from the various wings of Adobe support (implementation, del...

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