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robertc66522596
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Re: Unique Opens Vs Person Opens
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robertc66522596
- Adobe Campaign Classic
Hi David, sorry one other question -- how can i see how many were delivered as text vs html? Thanks!

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Re: Unique Opens Vs Person Opens
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robertc66522596
- Adobe Campaign Classic
Thanks David! Oops, i thought i did tag Campaign Classic, sorry about that

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Unique Opens Vs Person Opens
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robertc66522596
- Adobe Campaign Classic
Hello, We are trying to get to a Unique Opens vs Person Opens. Adobe Campaign has a Unique Clicks (# of broadlog with click) and Person Clicks (# of people with click). They both count clicks but Unique is just the recipients and Person is meant to be recipients + users who clicked from a forwarded email. In the screenshot Unique Clicks would be "Recipient clicks" (3,586)Person Clicks would be "Distinct clicks for the population reached" (5,200)Total Clicks would be "Cumulated clicks" (6,622) Si...

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Re: Launch publishing workflow notifications
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robertc66522596
- Adobe Experience Platform Data Collection
Hello, Is there an update on when this notification feature will be available without additional resources/services? We really just want to send an email to a list as soon as something is published for awareness... Thanks

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Target for SEO Purposes
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robertc66522596
- Adobe Target
Hello, Curious if anyone in the community has experience using Target to inject content on the page to help with SEO purposes? Not sure if it is indexed by the web crawling evaluation since it is injected onto the page. Thinking in particular around content or updating H1 tags and things of the like. We've used DTM for some aspects and are looking to update the underlying code but are trying to find creative short term solutions first so Target is an option. Any thoughts/experiences to share? Mu...

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Data Feeds Exported Data Use
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robertc66522596
- Adobe Analytics
Hi All,As we all know, Adobe Analytics will only store historical data for so long, so we are curious what other customers do with the data that will be purged from Analytics.We're exploring the Data Feed export option, however are struck by the challenges this raw data provides with regard to formatting it in a way that can be useful for analysis and long term trending. Since we can only limit it based on the date range and the fields exported, we can't apply rules that could help us organize i...

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Re: How to get the "Scheduled By" Login for Workflows In Adobe Campaign Classic?
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robertc66522596
- Adobe Campaign Classic
Oh right, of course it does.Does the same person create the workflow at your organization? If so you could use the created by field

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Re: How to get the "Scheduled By" Login for Workflows In Adobe Campaign Classic?
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robertc66522596
- Adobe Campaign Classic
Hi Sourav,So you want to catch workflows that were scheduled by operators that are now disabled? There is a workflow logs table that might be useful for this purpose - xtk:workflowLog, which has a connection to currentOperator.Also, you could take a slightly different approach around user governance -- if you use SSO and an enterprise ID you can deactivate the user from your Active Directory without needing to remove them from Campaign, so the workflows will continue. You'd likely want to period...

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Re: Exporting Data From Campaign to CRM through CRM connector
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robertc66522596
- Adobe Campaign Classic
Hi Dolly,I also get that same alert after setting up the activity, however it does not impact the connector or stop it from running successfully. I've tried all of the fields on both sides of the connector that even remotely suggest an ID with no luck, so as a result, i just click through that pop-up and let the workflow run.Good luck!

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Re: Real-time (trigger) integration Adobe Analytics to Adobe Campaign
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robertc66522596
- Adobe Campaign Classic
We needed some help from the Adobe services team to set up triggers because i think there is some back end functionality that needs to be turned on, but essentially we followed the second document you provided which utilizes a pipeline that sends the data directly down to campaign into a 'nms:pipeline' schema. The Triggers UI is essentially a less robust Analytics Workspace where you can set up Action, Abandonment, Session Start, or Session End. I've had some difficulty with it but we're trying ...

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Re: Mobile Integration with Sinch
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robertc66522596
- Adobe Campaign Classic
Thank you, yeah i initially used that to set it up, but it wasn't entirely accurate. Maybe a regional thing, but we are up and running now. Happy to share my integration set-up if anyone needs it.For reference, these were the updates we made:1. Removed the check mark for Authorize character transliteration2. Changed the value for Sending window, Time before reconnection, Bind timeout, Max MT throughput3. Removed mapping of encodings4. Changed Extraction regex of the status in the SR value, ID fo...

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Mobile Integration with Sinch
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robertc66522596
- Adobe Campaign Classic
Hello,I'm hoping to find another customer who is integrating with Sinch for mobile marketing, connected through Campaign Classic.I've established an Extended SMPP connector and can successfully send outbound mobile messages through the platform, however any Mobile Originated responses do not generate the required response (responding STOP does not generate the response message).They've suggested that the bind is no longer sufficient, and Adobe told me that the bind is established just through th...

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Re: Remove Leading 0 From Mobile#
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robertc66522596
- Adobe Campaign Classic
Thank you! That did the trick.

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Remove Leading 0 From Mobile#
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robertc66522596
- Adobe Campaign Classic
Hello,I am trying to establish our Mobile Channel through Campaign Classic, however our vendor told me that the last remaining issue is that we are sending mobile numbers with a leading 0. This causes the messages to error out in their system.It appears that the leading zero is added to the recipient field itself and i am unable to remove it from the associated form. I have set up an Extended SMPP External Account and tried using different MT Acknowledgement and Encoding settings per this docume...

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Re: [UPCOMING WEBINAR] 8/7/19 Introduction to Single Page Apps Visual Experience Composer Webinar
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- Adobe Target
Is the webinar recording available somewhere? I had to miss it live but would like to watch it now.Thank you

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Re: Sinch Integration
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robertc66522596
- Adobe Campaign Classic
Thanks Jon -But does anyone have any experience integrating with them? I'm having difficulties getting the necessary settings from their team. For instance the Access URL of the Connector.Thanks

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Sinch Integration
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robertc66522596
- Adobe Campaign Classic
Hello,We are investigating opening the mobile channel through campaign. Has anyone integrated with Sinch before? Curious for your experience and also how you set up the external agent.Thank you,Robbie

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Re: Quarantine/Blacklist Updates
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robertc66522596
- Adobe Campaign Classic
Hi Jon,There is no retry after a hard bounce error that puts it into Quarantine.And take a look at the OOTB rules in Campaign, because they mix those two by design.Thanks

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Re: Quarantine/Blacklist Updates
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- Adobe Campaign Classic
Hi Jon,Thanks for the response back and the link to that documentation!Just for reference, this may have been a terminology misunderstanding but addresses are 'perpetually quarantined' based on some OOTB rules if they receive a hard bounce error (i've had some conversations with various campaign product folks since posting this). When i say 'perpetually' i mean that the system will not change the status back to anything else on its own.And there are bounce rules that place email addresses in a B...

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Sending Data to CRM
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- Adobe Campaign Classic
Hi All,We're trying to send Delivery information over to our CRM system, but are encountering significant slowness and eventual timeouts. I'm curious if others have experienced the same situation? How do you send email information into CRM?We are trying to send only a few fields -- a mirror page URL link that we used javascript to create (but is just text at the time of being sent), the label, the description, and the Delivery Code.This works perfectly on a small scale, however when put to our a...

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Geo Targeting Range
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robertc66522596
- Adobe Target
Hello,It would be great to drop a pin or select a particular location and say "create an audience with all IPs generated within 50 miles of this location". Right now we have to use zip codes or figure out latitude and longitudinal settings. Locational based marketing through Target will be greatly improved by this UI shift.Thanks,

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Quarantine/Blacklist Updates
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- Adobe Campaign Classic
Hello,Can someone please explain the process for email addresses being added and removed to the quarantine list on the nms:address table in Campaign Classic?I haven't been able to find definitive information within the documentation to answer a few questions: - How can i identify when an address is added to the list and will not be removed, a perpetual quarantining? - In what situations will the email address be quarantined, and then removed from the quarantine designation to try again? - Why do...

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Preheaders
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robertc66522596
- Adobe Campaign Classic
Hello,It would be great if Campaign had an option for preheaders built into the delivery. Sometimes called a 'super subject', a preheader is the text that shows below the subject line in a recipients inbox.While there is a way to accomplish a preheader through HTML, it is not easily put together for all emails and not user friendly for our email marketers.Thanks

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Re: Once deleted in Audience Library audience should disappear from Target or option to delete.
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robertc66522596
- Adobe Target
These unwanted audiences clutter the audience library in Target with selection options that have never been used or intended for use within Target.I understand the challenges around permissions or use, however this is a byproduct of sharing audiences between solutions so i don't accept it as a reason not to make this functionality more effective. Just providing this alert really doesn't help the situation, it only draws further attention to the fact that end users, regardless of permissions, are...

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Re: Enumerations and Queries
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robertc66522596
- Adobe Campaign Standard
Hi Amit,Okay sounds good -- I was confused when you said "what you are asking is against the use of enumerations"Thanks for the info

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Re: Enumerations and Queries
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- Adobe Campaign Standard
Hi Amit,Thank you for the response -- I've read that document a few times, but still don't see anywhere that it calls out this should not be used for queries. In fact, the introduction talks about using these in Queries specifically as well as the benefit of setting them up as 'open': ...let you standardize the values of these fields, and help with data input or use within queries...Enumerations are called "open" if you can add values by direct input in the corresponding field.I suspected they a...

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Re: Enumerations and Queries
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- Adobe Campaign Standard
Hi Florent,Sure thing:Yeah, that's what I assumed but was hoping I did something wrong. It seems like a shortcoming of the 'open' functionality, because the query is the most useful place for enumerations and where they most frequently need to change.One thing I did just notice is that if I click the 'Edit Expression' button from within the 'Value' field I am able to free text a new value, however it does not allow me to save the new entry as an enumeration.Thanks

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Enumerations and Queries
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- Adobe Campaign Standard
Good Morning!We're hoping to utilize Enumerations within Campaign in order to avoid the potential fat finger/extra space/capital letter issue in our querying. However, after following the necessary set-up here: Managing enumerations i'm running into some unexpected behavior (to me) and i'm looking to confirm whether or not it is how the system should perform.We updated the schema so that one field is listed as: This maps correctly to the Enumeration built in the system:- As you can see in the sc...

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Re: Delivery Processing Times
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- Adobe Campaign Standard
Thank you David!Sorry for the delay -- the issue turned out to be around MTA Agents. There seems to have been some misunderstanding around our requirements in the provisioning so we're now exploring options to utilize more in our current setup and then add additional agents if necessary.

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Re: Delivery Processing Times
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- Adobe Campaign Standard
Thanks Florent.We do have some personalization in each message as part of the header, but we still feel like it should process and send much faster than it is.We are on V7 Console and Server build 8857. Hosted by Adobe.I don't think our installation/architecture is customized any more than the average customer -- is there anything in particular i should look for?Thanks!

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