since ‎09-05-2016
‎14-04-2020
AdamGreco
MVP
New Calculated Metrics Missing in Left Nav
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
When I create new Calculated Metrics and want to see the trend of the metric in the "Favorites" left navigation area, I can only see the newly created metric by logging out and re-logging in to Adobe Analytics. I tried refreshing and that didn't work. Does anyone know of a trick to see this new metric without having to log out and back in? Thanks!

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Re: Adobe SiteCatalyst Salesforce integration?
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
If you need help, I have an integration that I have created between Adobe and Salesforce that I can discuss with you. Feel free to contact me here: http://www.webanalyticsdemystified.com/contact.asp

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Re: Total of calculated metrics showing n/a.
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
This is not currently possible. You can vote for this under my name in the IdeaExchange...

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Re: Should props and eVars always be matched?
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
I am not a fan of doing this. I find that it wastes variables, slows down your site and confuses users who are not sure if they should use the eVar or sProp version of the variable. I find it better to understand when you should use an eVar and when you should use an sProp. I tend to use sProps for cases where I am interested in Pathing, Participation, for a data point that isn't critical enough to merit wasting an eVar, for cases where the 500k unique limit will be exceed or if I really need hi...

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Re: Possible to classify "None" item in report?
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
You can classify the "None" row by using a value of ~none~ as the Key value...

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Re: Storing data from a form
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
I think the solution above is fine. You basically want to pass the field name (with a form identifier if you want) to an sProp as visitors go from field to field and enable pathing...

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Re: Storing data from a form
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
One note...I would only do a solution like this on a temporary basis since it will cost a lot in Adobe server calls. I would suggest you use a tag management system to flip it on and off when you need to test the form...

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Re: How to find product downloads for a large corporation?
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
Anthony,I'd be happy to help you learn the different ways to report on this in Adobe Analytics. Feel free to contact me at adam.greco at webanalyticsdemystified.com

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Re: The difference between Success Events and Conversion Variables in reporting
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
Matt,Conversion Variables are really just dimensions, so they are not super useful without Success Events (metrics). In case it helps, Success Events are NUMBERS or METRICS. They tell you how often something (i.e. Orders, Internal Searches) happened. Conversion Variables allow you to breakdown these metrics into buckets.For example, a success event tells you how many Orders took place and a State Conversion Variable (like State) will tell you which State the Orders took place in...Your key websi...

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Re: Measure Internal Campaigns with Participation metrics?
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
Jean-Paul,I think you have some issues in your logic here. If you are using Merchandising, you should not need to pass a non-value when they move away and keep in mind that the internal campaign will only get a value if it drives them to a product (and s.products is set). Also, if the usr sees a second internal campaign and you are using first touch merchandising, it will not replace the first campaign code if they see the same product and will set the latest value only if it is a new product.Bu...

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Re: Getting to average clicks to a specific page
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
Here is something you can try:Set a custom success event when visitors perform the first instance of the page you care about (i.e. Product Page) and make sure it is only set on the 1st instanceSet a counter eVar to "+1" on each page and expire it at the event mentioned in step 1Doing this should show you how many clicks it took for users (in aggregate) to reach that event and you will see a distribution by viewing the percentages associated with each row...I have not tried this, so I cannot guar...

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Re: Form Tracking
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
I would suggest simply having a Form ID or Name eVar and using the same Form success events. You can then filter your conversion funnel by that eVar or use Segmentation.

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Re: Pageviews as an Event?
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
Yes, there are some cases in which this is appropriate. Prior to v15, there was no Page View metric in conversion reports so it was quite common. Post v15, there was a Page View event so many people got rid of the extra Page View event.However, you cannot enable PARTICIPATION on the out of the box Page View event, so if you want to use Participation for Page Views (i.e. See which pages lead to people viewing other pages), you still need a custom Page View event. This is more common for Media sit...

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Re: Correlating pdf downloads with pages
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
This old blog post of mine should tell you all you need to know to solve your File Download issue...http://adam.webanalyticsdemystified.com/2010/02/08/stop-using-the-file-downloads-report/

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Re: Custom attributes with Site Catalysts
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
Your main choices are to store an ID and upload this information as a SAINT Classification or to securely upload your customer data to a DB VISTA table and populate variables by keying off of a unique customer ID.

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Re: clicks on page
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
There is a limited way to do this in SiteCatalyst. You'd have to have an internal tracking code associated with each of the key elements/areas you want to see and set an impressions success event and pass them items/areas to a List Var (Page View expiration). Then when the visitor clicks on one of the items, you would set a second success event and the same List Var. then you can use the List Var and the two success events and a Calculated metric to see Impressions, Clicks and a CTR % by item/ar...

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Re: The new slide menu is AWFUL! Is there any way to use the old flyout menu instead?
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
I have to agree here. IN the old menus, if you weren't exactly sure of the name of the report you were looking for, you could drag your mouse down and eventually find it. Now that takes many more clicks.I guess the only option now will be to guess what the report is called and enter that in the search box.One last note, this will also mean that you need to properly name your reports if you have the same report as an eVar and an sProp, since in Search, they will both look the same. I suggest addi...

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Re: The new slide menu is AWFUL! Is there any way to use the old flyout menu instead?
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
Ben - I can appreciate that a new navigation system is needed to make the Marketing Suite be cohesive, but there must be a way to achieve that goal without disabling people in one specific application of the suite. In addition, many companies only use one product so you end up punishing the majority for the minority that use multiple suite products. I know that no one likes change and sometimes you just have to adapt, but this change seems to have been done in a vacuum by people who don't use Si...

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Re: Can I create a pathing report where the "selected page" is a referrer?
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
You can simply build a segment to isolate visits from the referrer of interest and use normal pathing reports to see what you are looking for. However, if you want to, you can concatenate the referrer to the pagename value in a new sProp and then enable pathing for that sProp and see all path flows by referrer that way...

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Re: Tracking Path based on Search Keywords
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
Stephen,I am not sure I agree with what Shekar recommended. Here is what I would do:Create a new sProp and pass the same value as you are passing in s.pagename. Call this sProp Post Internal Search Pathing.On the search results page, pass the search phrase that visitors used when they did a search to that new sProp (in place of the pagename)Open the next page flow report or Pathfinder report and choose the search phrase you care about and then look at the paths after that keyword. If you have Ad...

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Re: Classifying multiple values in one line
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
You should consider passing these values to a LIST VAR and then then will be split out and you can classify them more easily.

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Re: Diferencias entre información de Sitecatalyst con Bases de datos
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
Alejandra,Eso es lo que te recomiendo. Pase un código único a un eVar con cada evento (de suceso) en SiteCatalyst. Eso te permite comparar qual eventos son en SiteCatalyst y tu otro base de datos. Normalmente hay un razón específico por que este ocurre y un codigo único te puede ayudar descrubrir la causa.Buena suerte.Adam Greco

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Re: Internal Search Terms and Site Exits
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
Here is a blog post I wrote to help explain in more detail...http://adam.webanalyticsdemystified.com/2014/02/17/onsite-search-term-exit-rates-sitecatalyst/

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Re: Internal Search Terms and Site Exits
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
You would be able to see the top exiting search terms by opening the Exits report under Paths for this new sProp and filtering on terms that were concatenated together. For example, if you concatenated "books|search results page" in the sProp vaues, you could do a text filter on "|" and find all those that were exits in descending order. This assumes that you set the "did not bounce" value or passed page names on he page after the search results page...

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Re: Internal Search Terms and Site Exits
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
There are a few ways you can do this. Both are hacks, but should work:#1 - On the Search Results page, use a new sProp and set it with the phrase "search results:[search term]" and substitute the search term where I have the brackets. Then if the visitor goes to a next page, pass in the value "Did Not Bounce" to the same sProp. Then enable pathing on this new sProp. This should allow you to find the keyword you care about and then do a next page flow report and see the exit % for the keyword.#2 ...

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Re: My account rep won't respond to incident over 3 months old. How do I get help?
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
What is the issue you are having? If you e-mail me, I may be able to provide a work-around...

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Re: eCommerce events on Pages report
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
I am not sure how you have your implementation set-up, but Whenever you add metrics (like scAdd) to the Pages report, Adobe Analytics uses LINEAR allocation. This means that if a visitor had viewed 10 pages prior to the scAdd event, each page would get .10 credit for the success and the Pages report woudl then round the number to the nearest whole number. This is why it is dangerous to use metrics in the Pages report. Instead, you can use Success Event Participation or you can use Product Mercha...

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Re: Tracking Lost Revenue & Lost Units in SiteCatalyst - scAdd do not Track Count of Multiple Units Added at Once
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
Now I get your question. You are correct that you cannot use the first few slots of the purchase string when not coupled with the Purchase event.To see # of Units added to cart and the Revenue added to cart, here is what you would put on the Cart Add page if you assume someone added 10 units worth $500:s.events=scAdds.products=;[PRODUCT ID];;;eventA=10|eventB=500If you also wanted to see how many units and how much $$$ was brought to the checkout step, you would repeat this. Let's say that the s...

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Re: Tracking Lost Revenue & Lost Units in SiteCatalyst - scAdd do not Track Count of Multiple Units Added at Once
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
I am not sure what your specific question is here, but you can certainly track Units added to cart, add to cart revenue, checkout revenue, etc. You just can't do it using the Purchase event, but rather you need to use custom variables for this. The following old blog post of mine should explain most of what you need to know: http://adam.webanalyticsdemystified.com/2010/06/28/money-left-on-the-table/

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Re: Can i set conversion variable to be expired after multiple (two) events?
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AdamGreco

MVP

AdamGreco
- Adobe Analytics
Check out this old blog post of mine which should solve your problem...http://adam.webanalyticsdemystified.com/2012/02/27/uber-success-events-sitecatalyst/

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