since ‎20-06-2014
‎10-12-2019
Kaushalendra
Employee
Re: Adobe analytics for Tizen TV app
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
HI abhilashk83​,As such I do not see any specific SDK for Tizen TV, however as you mentioned it supports developing applications using web technologies, you can try JavaScript library.

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Re: Deploying getValOnce plugin in App Measurement via custom library results in an "s is not defined" error
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
HI haddnin​,I believe the s object is being referenced in a Third Party tag and hence the error. Can you please DM me the details below and I can take a look:- Page URL- Steps to replicate

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Re: Problems using AdobeMobileSDK under iOS 11
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Kaushalendra

Employee

Kaushalendra
- Adobe Experience Cloud Mobile
Hi mtrybus_bsk​,I believe that this issue needs a more secure channel to proceed with analysis as we need to share the below details:- App Build using which the crash can be replicated- Adobe Debug Logs (in console logs)- Code filesHence, I would suggest one of the Supported Users in your organization to raise a ticket with Adobe ClientCare

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673

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Re: Chrome and Firefox Implementation
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Hi nuttakorn​,Please share the Page URL using which the issue can be replicated. Also, could you please check if this is replicable on any other system at your end?

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Re: Problems with Mobile device Type
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
bfentres_Cisco​,I believe further analysis on this issue now requires details on Login Company, Segment Name etc. Hence, I will suggest following the ClientCare route by sending a mail to clientcare@adobe.com if you are a supported user. If not, request any of the Supported Users in your organization to send the issue to ClientCare on your behalf.

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276

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Re: DTM Page Load rule firing twice
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Hi jayak13010535​,If the issue is still not resolved, I would suggest posting the URL along with the steps to replicate the issue so that we can try troubleshooting the issue at our end.

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Re: Counting pdf downoad and video plays
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
Hi vs.jain​,I believe you are calculating metrics using the Clickstream data stored on AWS.For PDF Downloads, the call fired is a custom link call and those can be filtered based on page_event. Hence apply filter for "post_page_event = 101". For Video Plays, you can try "post_page_event = 76".

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504

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Re: Data Element JS not working in DTM but works in console
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Hi DinoF40​,I analyzed the issue on the page and I see that the Data Element is being used under Marketing Cloud ID Service tool to populate the Customer ID "ips4_member_id" with the value from Data Element 'ips4_member_id'.The Marketing Cloud ID Service​ tool is the first thing DTM loads and hence it seems that the object 'ipsSettings' is not available at that time, hence the error. The next step for resolution of the issue would be to load the Data Layer objects earlier on the page.

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1.1K

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Re: Workspace PDF-Reports not shown properly
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
Hi,The issue here might be specific to your scenario and hence the optimal way to get this issue analyzed is through Adobe ClientCare. If you are a Supported User, you will be able to open a ticket by sending a mail to .If you are not added as a Supported User, ask any of the Supported Users in your organization to open a ticket on your behalf and copy you in the thread.

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484

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Re: Data Element JS not working in DTM but works in console
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Hi dinof40​,I believe you are trying to populate the Member ID to a custom variable through the Data Element and the variable is not set with a value in the call. If so, the issue could be with the order in which the code to populate the variable is executed and when the JS object is initiated on the page. If you can provide a Page URL and steps you are following to test I can have a look at the issue.

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Re: Custom Chrome Plugin to show anayltic reports directly on website
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
Hi adamg45362724​,Not exactly an answer to your requirement, but Activity Map plugin will be useful tool that you can utilize on the web page. Refer to the below documentation for more details:https://marketing.adobe.com/resources/help/en_US/analytics/activitymap/

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973

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Re: Migration From a Non-Adobe Tag Manager to Dynamic Tag Manager
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Hi rmm268​,There are no strict guidelines to be followed as such. You can simply have the following planned:- Populate the Data Layer to Data Elements- Use Page Load Rules to load the content on page- Within Page Load Rules use Third Party tags to add Third Party scripts and use default tool specific sections for populating values to Adobe Analytics, Target etc.- Use Event Based rules for triggering calls/scripts for user actionsWhile all this is not very difficult to do, it requires proper plan...

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Re: Unable to lock visualizations in workspace
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
Hi ninak78116134​,To Lock on the data in visualization you can click on green dot for "Manage Data Source" on the lest of the Visualization as shown below:This will open "Data Source Settings" (as shown below) where you can Lock selected items or positions:

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776

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Re: Delete Ad-hoc Analysis Projects
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
Hi alim93424919​,You can follow below mentioned steps to delete projects in Ad Hoc Analysis:Login to Ad HocClick on "Open Saved" button under the "Most Recent Projects" section:It will open a pop-up showing all your projects. Select the ones you want to delete and then click on Delete.Note that you can only delete the projects saved by you.

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Re: 404 Error
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
Hi lisaw49143570​,To populate the 'Pages Not Found' report you must s.pageType to value "errorPage" on the pages whichreturn 404 error. Below is detailed article regarding this configuration variable:https://marketing.adobe.com/resources/help/en_US/sc/implement/pageType.html

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307

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Re: FTP Account Creation
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
You can write to Adobe ClientCare requesting for a FTP account.

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321

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Re: DTM api account
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Kaushalendra

Employee

Kaushalendra
- Adobe Experience Cloud
@greyulu, do you mean DTM API Token for your account?If so, this can only be got through Adobe ClientCare

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495

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Re: Report not configured for realtime via API, but available via the UI?
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
What are the dimensions involved?I would suggest a test to check the current Real Time configuration using ReportSuite.GetRealTimeSettings(). Documentation below:https://marketing.adobe.com/developer/documentation/analytics-administration-1-4/r-getrealtimesettings

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394

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Re: DTM Rule Approved, but does not show up on the site included.
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
If you are not comfortable sharing the URL or if it is an internal site, please open a ticket with support by writing to

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744

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Re: Week definition
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
Hi Sidsel, The issue here seems to be a known bug already reported with Adobe Engineering team.To get this analyzed and get a confirmation, I would suggest that you create an incident with Adobe ClientCare. ~Kaushal

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Re: Server-side Implementation Help
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Hi Ridder,If you can share the web beacon fired from your end, I can analyze and see if something in the same is missing or causing the data to not reflect in report.The recommended way to go about this would be to raise an incident with Adobe ClientCare team by sending a mail to clientcare@adobe.com mentioning all the details for your issue. ~Kaushal

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658

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Re: When will it be possible to load multiple web properties on a single page?
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Hi Laura,The change to let users implement multiple Web Properties on a single page would require core architectural changes to be made to DTM.Also, DTM already provides efficient ways to separate out tools and other marketing tags. Hence, I do not see this change being in pipeline for DTM Product team. Please refer to the below documentation for Tools and Tags for your reference:https://marketing.adobe.com/resources/help/en_US/dtm/tools.htmlIn case there is a specific scenario you have and woul...

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Re: Event based rule and direct call rule
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Hi Guido,In my understanding the event is being fired in multiple images because the s.events is not cleared off from the 's' object as it is a SPA. You can try clearing off the variables using s.clearVars() after the specific call is done firing (or before next call is fired) to avoid such issues.Below is an article on the function clearVars() for your reference:https://marketing.adobe.com/resources/help/en_US/sc/implement/function_clearVars.htmlHere is a page which explains use of this functio...

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Re: Adobe DTM: Multiple Event rule in a page having issue
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Hi Vidya,In case you are using H Code you would have to write a simple function to set variable to an empty string.~Kaushal

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442

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Re: Adobe DTM: Multiple Event rule in a page having issue
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Hi Vidya,If you are looking for a function which will clear off the values from the 's' object, below is a document on how you can use function clearVars() for the same:https://marketing.adobe.com/resources/help/en_US/sc/implement/function_clearVars.htmlHere is another article which elaborates use of the same in page with the AJAX calls:https://marketing.adobe.com/resources/help/en_US/sc/implement/impl_ajax.htmlI hope this answers your query. If not, please let me know your query in a bit more d...

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443

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Re: How do I parse a URL to capture internal search term terms?
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Hi Bill,You can use a script something like below:var url = "http://about.jstor.org/search/site/plants"; var v; if (url.indexOf('search/site') > 0){ v = url.substr(url.indexOf('search/site')+12); }The value we are capturing here in variable 'v' can also be populated to a custom variable.Regards,Kaushalendra Singh

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300

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Re: Las Vegas Wedding Chapels needs help
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Hi,You can find Videos hosted by Adobe for various Marketing Cloud tools using the below URL:https://outv.omniture.com/~Kaushal

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323

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Re: How to get the Total Number of Minutes spent on a site - Omniture.
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Hi Kevin,Below is an article on the Time Spent reports available in Reports & Analytics:https://marketing.adobe.com/resources/help/en_US/reference/metrics_time_spent.htmlAt the bottom of the page you can also refer to the links explaining the calculation of the same.~Kaushal

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320

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Re: Scroll Tracking in single page website
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Hi,You can use getPercentPageViewed plug-in to track the portion of page viewed by the user. Below is an article regarding the same:https://marketing.adobe.com/resources/help/en_US/sc/implement/getPercentPageViewed.html Apart from this, I do not see any in-build functionality which would get you this information and you would need to have a custom script for tracking the same to be populated in the reports. ~Kaushal

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655

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Re: Use of setTagContainer
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Hi Jerome,It seems while migrating your code from Adobe Tag Manager to your s_code file, this line of code was also copied. This is native to Adobe Tag Manager and should not be used here.Please refer to the below article which details the steps for migrating Adobe Tag Manager 2.0 to DTM and you will see in the instruction that this line should have been removed:https://marketing.adobe.com/resources/help/en_US/dtm/atm2_migrate_map.html~Kaushal

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