since ‎20-06-2014
‎10-12-2019
Kaushalendra
Employee
Re: removing user from DTM
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Hi sailakumarip63325621​,Please DM me the Email ID of the user account with issue and will review the configuration.

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Re: Custome DTM Condition
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Hi lokendras11872334​,You can create a Page Load Rule under which you can add Third Party Tags for your script and condition for the rule should be based on the way pageName is being populated.If there is a Data Element which is populating the pageName, check for the Data Elements value in condition. If this doesn't work (rule doesn't fire), it means that the data element is not populated by the time rule condition is checked and hence you need to trigger rule lower in load order.If pageName is ...

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Re: Send a Data Warehouse request via sFTP
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
Hi neils44788945​,PFA the authorized keys to be used for sFTP connection.

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Re: Visit container not excluding tracking codes?
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
That's correct seanc29866940​. For Visit container (Include), if any hit matches the condition within the Visit, all the hits within the Visit will be available in reporting for the segment.

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Re: Visit container not excluding tracking codes?
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
Hi seanc29866940​,With the above segment definition, every hit in a visit will be evaluated for the mentioned condition and if any hit in the Visit matches, all the data for the Visit will be included. Hence, you are seeing the Tracking Codes in report even after applying this segment.The correct approach to exclude visits with Tracking Code would be to use Exclude Container instead of default Include Container in segment. Below is an example article with details on this type of configuration:ht...

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Re: What is a hit?
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Thanks for the detailed description cathyw49544988​.I now understand the query and was previously considering that you chose "disabled" in the rule.If you choose s.tl(), a link call will be fired with the values set and no data will be lost.Note: Both s.t() and s.tl() fire server calls. The server call fired by s.t() increments Page Views whereas server call fired by s.tl() don't.I hope this clarifies

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Re: 500 Error on New Account
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
Hi benc30​,Not totally sure what could be causing this issue, but mostly it is due to incorrect mapping of the account.The first step here to correct the issue would be to get the mapping verified by an Admin and corrected. If this still doesn't resolve the issue, this could be due to backend mapping issue which can be corrected by Adobe. To get this validated, you can write to ClientCare by sending a mail by a Supported User to "clientcare@adobe.com".

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Re: Nothing changed when replacing dev with the prod package
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
Hi SalahJaber​,First of all I would suggest that you do not post your actual report suites on forum or any public discussion as others can use that to sent bogus traffic to it and corrupt your reporting. As of now you can edit your post to remove the RSID mentioned.To check if the config has reflected, the first check you can have is by verifying the calls which are fired from the App. If the calls are firing correctly and still you do not see the data in reports I would suggest that you capture...

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Re: What is a hit?
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Your understanding is correct cathyw49544988​. One thing to note here is that if you do not choose to fire a call (either s.t or s.tl), no call will be fired and when the page navigation happen, next page will load and variables will be reset.So, you won't be setting variables in a event based or direct call rule unless you want to fire a server call.

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Re: trackAction name while migrating to iOS SDK 4.x
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Kaushalendra

Employee

Kaushalendra
- Adobe Experience Cloud Mobile
Hi pre333​,With the new trackAction() method, the first parameter is sent as linkName and is added as context data variable "a.action". This is automatically reported under Site Content -> Links -> Custom Links report.If you want to populate this value in prop1 as well, you can update processing rules for prop1 in your report suite and populate it with "a.action".

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Re: PII in Adobe Analytics
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
Hi panangipallik36170833​,While Adobe strongly recommends that you do not pass any PII information with Analytics hits, there is no filter which will remove the PII data while processing.In case of any doubt, please contact your company's Legal team to check if it is okay to capture and pass the specific data to Adobe servers.

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Re: Multi-properties and single report suite
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Hi cathyw49544988​,Answering to your 1st query, it is absolutely okay to use different web properties for different domains. And in case these domains are quite differently organized, using different web properties will provide you to easily manage future changes to the sites and analytics implementation without affecting other domains.While following this approach you need to make sure that the analytics configurations across the web properties are same (tracking server, services implemented li...

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Re: Stock Status appearing as Unspecified
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
Hi mattr19821159​,Can you please share an example of the report you are referring to along with details of issue in it?

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Re: What is a hit?
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Hi cathyw49544988​,Let me try to explain in a more modular way.There are 3 types of rules in DTM:- Page Load Rules- Event Based Rules- Direct Call RulesPage Load Rules do not fire a server call by itself and rely on the call fired from the Analytics tool whenever a page is loaded.With Event Based Rule and Direct Call Rule you can decide whether or not to fire Analytics Server call based on the Tracking configuration:If you want to check on an existing website, how many server calls are firing, j...

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Re: Mobile Web traffic redirected to APP is not getting tracked under tracking code report
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
HI ashutoshkatoch​,When the traffic moves from your mobile pages to Native App, the two environments would be treated as different Unique Visitors and hence the attribution of the campaign will be lost.If this is not the scenario and you are making sure that the visitors are unique across different environments, can you please describe the path followed by users in detail?

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Re: Unable to view any reports/menu in Adobe analytics
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
kamaldeepc​,I don't think working on a sandbox environment could cause such issues. Even if it does, it won't be an expected behavior and needs to be looked by ClientCare team to analyze and fix.

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Re: DTM Rule Conditions
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Hi roberty10279373​,For Page Load Rule condition, if you want a condition to fire the rule on a specific page or a set of pages, you can look for path of the page to match. You can also utilize your Data Layer to define conditions. Ultimately, it your requirement on which these conditions will be configured and you can refer to the available options under the below article:https://marketing.adobe.com/resources/help/en_US/sc/implement/dtm/t_rules-page-conditions.htmlFor Event Based rules, the tas...

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Re: Unable to view any reports/menu in Adobe analytics
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
Hi kamaldeepc​,With Admin access you will automatically have all reports access and the error mentioned above is not possible.When you state that your account is setup as Admin, do you mean Admin under Analytics UI or the Marketing Cloud UI?Next steps from here could be to review the account access and get it corrected by any of the Admins in the company. If still it doesn't work, get a ticket opened with ClientCare team by any of the Supported Users in your company.

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Re: Segment - 6 or visits to a page in 12 months?
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
Hi JoeBlackwell​,You can use a segment with the below configuration:

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Users should be able to disable Activity Map configuration after enabling
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
After enabling Activity Map configuration for a report suites, uses should be able to disable it as well. Or at least a warning message should be added to show up when enabling it stating "You would not be able to disable it once enabled".Use case for this which we saw recently was that when users identify that there are PII present in the links which are automatically being tracked by Activity Map, they want to get it disabled, but aren't able to.Obviously there is a solution by removing the Ac...

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Re: Segment builder preview 100% Page views
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
Hi marion33678522​,Is prop42 value fired with Link Calls as well. If now, a probable scenario for 4% visits would be the visits which had only Link Calls without prop42 values.To check this, try breakdown report Custom Link by prop44.

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562

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Re: Scheduling Traffic Spikes
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
Hi jasmineb73692945​,You need to schedule spikes for the Parent Report Suites if there is an expected change in traffic as Virtual Report Suites derives data from the parent report suites.

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Re: s.linkTrackEvents value changing when s.tl() call happens
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
Hi kbridges@evolytics.com​,If you could share the URL as DM to me, I can have a look and see what's causing the issue. You can also get a ticket opened with Adobe ClientCare through any of the Supported Users in your organization for analysis of this issue.

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Re: Manage DTM Legacy Users & Marketing Cloud
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Kaushalendra

Employee

Kaushalendra
- Adobe Experience Cloud
Hi burnTheWitch​,There a configuration which can be reverted to give you access to edit users in DTM and that can only be done by ClientCare. Hence, to get this any of the Supported Users in your organization needs to connect with ClientCare and request this change.

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Re: eVar population issue
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
Thanks for sharing the URL with me Vasim Ahmad​. I have sent you my detailed analysis which states that the issue seems to be related to the load order of the Data Layer.

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Re: eVar population issue
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
HI Vasim Ahmad​,Is it possible for you to share the Page URL for analysis?

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Re: DTM Rules - Doubleclick Floodlight Pixels Not Firing
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Kaushalendra

Employee

Kaushalendra
- Dynamic Tag Management
Hi matthewb9251749​,I checked the page and see some SyntaxError logs in console. I have sent you a DM with more details regarding these errors and DTM rules where you need to look to correct it.

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Re: Ability to download lookup files without setting up Data Feed
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
While initially setting up the processes to ingest data from feeds, I believe a sample of lookup files will be helpful.

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Re: integration issue
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
Hi pratimag85403180​,What is the name of the CRM you are trying to integrate?The first step to proceed with this is to check if there is any existing Data Connector which can be utilized. You can check for the existing Integrations by following the below article:Integrations Other options would be to utilize Data Feeds or Reporting API. A couple of article regarding these below:Analytics Data Feed Reporting API - Getting Started | Adobe Developer Connection Reporting API Tutorial | Adobe Develop...

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Re: eVar population issue
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Kaushalendra

Employee

Kaushalendra
- Adobe Analytics
Hi Vasim Ahmad​,Please try replicating the issue using latest version of IE as the older browser versions are already stated to be not supported by Microsoft and hence by Adobe as well.If it is replicable with latest version of IE, provide here/DM the Page URL and steps to replicate the issue.

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