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ShineVv0823
ShineVv0823
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  • Hi @wasil_z , @david--garcia ,   when we check with the vendors, they say that that the Adobe Campaign is only establishing transmission connection / bind and not receiver connection / bind while connecting to the external accounts. Could you please help us out, on how the receiver connection / bind...

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  • Hi @david--garcia , @dev_abhinav ,   Thank you so much for the help on this, i was able to get it working, though i was using an Admin User - user name and password which doesn't have the Message Center Execution Access, i am now using the mc account for session token and security token, it is worki...

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  • Hi @david--garcia , @dev_abhinav  Thank you for your response,  i have tried using the same method, i am now not getting a login error, i am getting the response a long number but no email is triggered and unable to see any record in the event history, attached the screenshot of the response, any id...

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  • Hi Team,   i earlier had an sms SMPP external account setup and it was working fine, i added a new sms SMPP external account and triggered an sms it seems there is a connection issue and Adobe tries to reconnect and is not stopping and now the SMPP account that was working earlier is also not workin...

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  • @MatteMa  FYI   Thanks, Shine v.v

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  • Hi @MatteMa ,   We are using Adobe Campaign Classic V8 hosted, we can see the survey module and we installed it , and using webApplications created a survey with custom archived fields and published it, it is working fine and the data is getting captured.   This is our build.   Thanks, Shine v.v

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  • Hi @wasil_z ,   Thank you for your response, Enable verbose SMPP traces in the log file is already enabled, what should i do next? and the vendor says that DLR's are pending please make a TRX connection, but Adobe Campaign Classic only supports TX and RX connection, the vendor says that the vendor a...

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  • Hi @felixsongfei ,   i am having the same problem in our adobe hosted adobe campaign classic, were you able to find a solution?   if so please help us in sharing the same, thanks in advance,   Thanks, Shine v.v

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  • Hi Team,   we have configured SMPP external account with the provider and we are able to send sms's from Adobe Campaign Classic - > Campaign workflow, but unable to receive the SR / DLR from the provider any suggestions regarding the same?   Thanks in advance, Shine v.v    

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  • Found the fix, the server url in the external accounts should not contain the region or the folder. it should just have something like this xxyyyxxyyx.s3.amazonaws.com and the folder should be configured in the file transfer activity.

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