Hi @LakshmiPravallika , the detailed error logs and target mapping screenshot is below 13/10/2023 09:54:48 XSV-350122 An error occurred and the process has been stopped.13/10/2023 09:54:48 SOP-330011 Error while executing the method 'PrepareMessageImpl' of service 'nms:delivery'.13/10/2023 09:54:48 ...

Hi @LakshmiPravallika , Thank you for your help.  Tried with the first approach (mobile phone number field to the Agency Identifier field), we had the same issue the new channel delivery is not picking up the address field as mobilePhone.   The second approach we added the additional field in the ta...

Hi @jorgeferreira , Thank you so much for your help, it is working fine.  Thanks,Shine v.v

@juantonio_18 , @Shubham_Goyal__ , both of your solutions are working, thank you so much  not sure which one to mark as correct reply!!   

Hi @Shubham_Goyal__ ,   Thank you for your reply,   Yes internal email delivery routing, SMS, WhatsApp were working fine, all of a sudden they stopped, have raised it to Adobe.   Thanks, Shine v.v

Hi @abhinav99 , Thank you for reply, this really helped. for example, we a scenario to send an OTP via SMS and Email, would we use push events or 2 SOAP API push event calls? which is better? do you happen to know the pros and cons for push event and push events? thanks, shine v.v

Hi @Shubham_Goyal__ ,   Thank you for your reply, realy appretiate it, could you please lt me know if all the steps that i have mentioned above is correct or if we are missing anyting for push notification configuration in Adobe Campaign Classic.   Thanks, Shine v.v

Hi @daniellee605809 ,   You could use the Query definition in the java script to directly fetch the survey data from the response to recipient forms or from the temporary table that is generated right after the query activity that fetches the data from response to recipient forms in the workflow.   ...

Thank You @Manoj_Kumar_ , @Denis_Bozonnet , thank you so much for your inputs. This really helps.   Thanks, Shine v.v