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KatherineLa
KatherineLa
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  • This is the answer. In order to edit columns at all, the user's access level must allow Create access for filters/views/groups.

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  • Well, I guess I can just forward all the new tickets I'm going to get to Support now, and have them explain how the filters work so I can provide that answer to my users. I'm certainly not giving my entire instance edit rights on all reports so they can look at it that way! 

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  • I've submitted this as a bug to Support for our instance. My case is 00423679. Since there was no mention in the release notes about deprecating an important feature, I'm hoping for a UI bug they can fix for us. My users are training to look there first before putting in help tickets to me to make m...

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  • That all said, I got curious. A task report with this filter will show you all of the ones that were created, and the individual task CAN be deleted. You may have to monitor it for new tasks being created as people tinker with Priorities. I'm not sure when THAT specific task gets created, since my i...

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  • When a new user account is created in Workfront, the system establishes a 'Personal' project behind the scenes for them automatically. (Or it does it the first time they create a personal task, I've never tested that far.) That is the project that houses items created as personal tasks, either via t...

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  • In my instance, I have teams running in both options each for various functionality needs -  Kanban Team If:If you need a backlog functionality, with only approved (Ready) items making their way onto the Kanban board for the team to work onTeam is primarily given work via tasks/issues, especially if...

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  • I've opened a support ticket for my instance. Nothing in the release notes says this is intentional, so I'm REALLY hoping its just a glitch they can fix. Either that, or I'm tempted to re-route all the new 'why does this report work this way?' questions in my help queue as tickets to Support and let...

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  • Yes, please. We need that back. I have users trained to look there to start troubleshooting when they aren't sure why a published report is/isn't showing something before they put a help ticket in to my queue. 

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  • I'm not losing my mind! I had someone report that this morning, then say it was back, then say it disappeared, then say it was back... Shrodinger's timecard?! Repeatedly refreshing makes it reappear eventually.

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  • Funny enough, I can actually answer that one. The difference is in how the user moves the columns. If you grab the column itself in the grid and drag/drop it, that setting is not sticky just like it wouldn't be in a regular report. But if you use the 'Columns' menu, that setting change will stick. I...

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