I agree with Rudy. Double work is bad enough but leaving room for oversights and errors is another... which then requires a second round of validation and testing after rebuilding in production.

Hi, Sydney, we have recently completed an integration with Survey Monkey and MailChimp for exactly this purpose. When a request or project is closed, an email goes out wit a link to a survey in Survey Monkey. The Survey Monkey responses are collected in custom forms in Workfront and displayed in sev...

Thank you for the suggestion, Kyna! Unfortunately, our portfolios and programs do not provide work metrics specific to teams. We are in the process of a "clean up" and working towards resource management and hour tracking to help with work metrics but for now, it is what it is.  Doug, I think tha...

@Alon Tirosh‚ @Alon Tirosh‚ @Hazim Qudah‚ For those of you that were interested in hearing more about the automated surveys, Sogeti consultants tagged here built the Fusion automation to send Survey Monkey surveys automatically. We opted to use HTML emails from an O365 noreply mailbox instead o...

Does anyone have suggestions for how to handle when a user moves to another team and work metrics are reported by "Home Team" in Workfront? When I change the user's home team, all of the historic records need to stay attributed to the previous "Home Team" where the user was when the work happened......

When converting an issue to a project, it would be helpful to retain the priority level of the issue after conversion rather than having to manually set it each time

I am able to report on WHO entered a custom form but not WHEN that person entered it. It would be most helpful to see a record of date/time that a custom form is created to help identify which is newer in the system as opposed to which one had a last update. That does not always guarantee it is the ...

I know this is an old post, but I wanted to throw something out there. I created a project for text mode reporting examples. I name the task according to what the text mode is for and group the tasks under parents named according to the topic (ie Projects, tasks, requests, users, etc)I then paste my...

It would be nice to have an easier way to report on or at least see an audit trail of all changes to a user's profile set up such as layout template, proof access, auto generate proofs, and other settings not controlled by the average user.

We have several large initiatives happening as well. Here are some of the most exciting: an auto-send of Mailchimp survey to the primary contact upon closure of their request to gauge satisfactionauto-send of status update emails at each milestone of a projects lifecycle to keep stakeholders up to d...