We are using a unique data elementand then we have a global pageview rule with eVar 3Since we have a global rule I´m confused why there is only one page that is not working properly.

Hi everybody!Another question 101. We have eVar 3 collecting the page names via HTML on one of our websites. However, there is only one page of the website where it is not firing, and I´m clueless about the reason. I already checked the code and the HTML "title" is there, the page name appears in th...

Thank you so much for the fast reply Alex!We do not necessarily need a single metric. In the end, we need to know if the popup is giving us results.    So to give you some more info, this is an e-commerce website, and the popup appears on the screen where the user books a delivery. if the user tries...

Hi Alex, Sorry to jump on the topic, but I´m João´s coworker. We do have AA, however, our company´s plan does not include calculated metrics.I'm thinking of creating a click element tag for the popup button and create a fallout where we funnel the number of clicks in the pop-up with the users that r...

Thank Jen! in our case, we want to exclude visitors (users) whose total (All-time) visit count = 1.. So if in a month the user only went to the app once, we don't count him as active... but if she/he goes more than 1 he/she is active. Same for all time (yearly basis).   We only want to start countin...

We are trying to calculate our MAU, and for that, we are considering unique visitors and filtering it with "excluding 1st visit" segment: However, I'm seeing a different number when I look a single month and with many months:Feb only   January until today The Feb values are different when looking...

We found the error with the help of the technical team.the problem is that nothing was published in the staging environment, we were publishing for production approval.once we build it to development and then staging and left it there, it worked! But now we also correct the codes and switched develo...

Hello everyone!In our website, we used to use the same environment (development script) for both our development and quality websites, both using the same report suite. However, we are trying to fix some errors and decided to correct that. Therefore, we kept the quality website with the development ...

Thank you, Craig!The dev team gave us a new certificate. This time we did not get any errors, however, it showed that 70% of the pushes were sent but nobody got any push notification.Is there any special change that we should do when moving from stating to prod? We want to be sure the error is not o...

Hi, we have been testing push notifications for a while now in staging and we finally made it work for Android and iOS. Now we want to put it into production. We already created a prod instance, but we are not sure the "move" was done correctly.We updated the prod pkey in the data collection Campaig...