We found the error with the help of the technical team.the problem is that nothing was published in the staging environment, we were publishing for production approval.once we build it to development and then staging and left it there, it worked! But now we also correct the codes and switched develo...

Hello everyone!In our website, we used to use the same environment (development script) for both our development and quality websites, both using the same report suite. However, we are trying to fix some errors and decided to correct that. Therefore, we kept the quality website with the development ...

Thank you, Craig!The dev team gave us a new certificate. This time we did not get any errors, however, it showed that 70% of the pushes were sent but nobody got any push notification.Is there any special change that we should do when moving from stating to prod? We want to be sure the error is not o...

Hi, we have been testing push notifications for a while now in staging and we finally made it work for Android and iOS. Now we want to put it into production. We already created a prod instance, but we are not sure the "move" was done correctly.We updated the prod pkey in the data collection Campaig...

Jenn, just to give you a feedback, both options: a.appid and the second you gave me worked. The mistake I made was that I was looking into the global report while I created the rule for the qua report suite. It was already working, so afterwards I also created the processing rule for the global repo...

But in that case, any idea why on workspace I´m not getting the exact name of the report suite?And just by curiosity, once looking for the context data I saw this option,  what info does it collect?

@Jennifer_Dungan wrote: So right now, there is always going to be some issues between your website and mobile app user identification...   There is a feature in Adobe that can be used that WHEN the website is opened via the app, then you can append the ECID to the website url, then the website will ...

Hey Jen!! No, I didn´t have to "force" it. The context data automatically appeared as an option.I'm now trying your last suggestion and will give you feedback soon!And in regard to the debugger, we just added AEP Assurance in the code and will be looking into how to use it soon to debug our setup.

I´ve many questions in regard of cross-device tracking:1. We have many websites and a couple of apps (authenticated ones) that we would like to track the users. For instance, one of our products has an app and web version and some customers use both. But on a monthly basis, this user is the same for...

Jenn,I probably did something wrong as I´m not getting the report suite name on workspace.. I will put here step by step what I did:1. on report suite I have the evar20: report suite. it's like that for all our products2. Created a rule: I ended up only creating the action for our quality environme...