@MarzenaRa  1. Is it possible to copy a section of one journal and paste it into another? - Yes. You can copy the journey activities and pastethem  into another journey.2. Is it possible to create something like a block consisting of several conditions that we can use in all other journals? - There'...

@Pradeep-Jaiswal It's a known guardrail that experience event data cannot be used for read audience or audience qualification-based journeys. You might consider leveraging the AEP dataset for personalization instead. https://experienceleague.adobe.com/en/docs/journey-optimizer/using/content-manageme...

@Silvio6 In the prod environment, "prod" credentials will take precedence over other one with the "All" sandbox. Have a look at this callout from the documentation, "Enable the Apply to all sandboxes option to make these Push credentials available across all sandboxes. If a specific sandbox has its ...

@ChesterBe Most likely an issue with how you're setting up the sms message. Could you elaborate on how these SMS messages are being created or set up in AJO? Can you give an example?

@DN1191 Yes. One of the reasons underlying rules to drive dynamic content resides within AJO.

@LynnTCL Yes. You can modify the criteria to mention the delivery id and apply filtering to identify non-click activity by following the "Targeting non-openers in a query activity" section given in the documentation. https://experienceleague.adobe.com/en/docs/campaign-standard/using/managing-process...

@AkshithaPo  There are several approaches available each offering unique advantages and catering to different needs. One primary approach involves leveraging the Out-of-the-Box (OOTB) schedule export option. This built-in functionality is designed for straightforward data extraction and can be parti...

@DN1191 Yes, this feature is available for email templates created with the AJO email designer. You can try using the HTML converter to enable the dynamic content option. https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/email/design-email/start-creating-content/existing-co...

@GigiCotruta It is not possible to post data into the profile level using a JSON structure with the update profile activity.

@Pradeep-Jaiswal STO is not available for campaigns.  https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/manage-journey/send-time-optimization