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SOLVED

Query for audience who did not click on an eDM

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Level 2

Hi,

 

I would like to query for profiles that received a particular eDM but did not click on any links/buttons within. May I know if there is a way to do that?

 

Thanks!

1 Accepted Solution

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Correct answer by
Community Advisor

@LynnTCL Yes. You can modify the criteria to mention the delivery id and apply filtering to identify non-click activity by following the "Targeting non-openers in a query activity" section given in the documentation.

https://experienceleague.adobe.com/en/docs/campaign-standard/using/managing-processes-and-data/workf...

Thanks, Sathees

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2 Replies

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Correct answer by
Community Advisor

@LynnTCL Yes. You can modify the criteria to mention the delivery id and apply filtering to identify non-click activity by following the "Targeting non-openers in a query activity" section given in the documentation.

https://experienceleague.adobe.com/en/docs/campaign-standard/using/managing-processes-and-data/workf...

Thanks, Sathees

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Level 2

Awesome Satheeskannak, it works like magic!