robertw59784382

Re: File resources upload limit - Adobe Campaign Standard 23-03-2018

I think you're right. Will request this from the agency that manages our servers.Thanks for your help!

1.1K

Re: File resources upload limit - Adobe Campaign Standard 23-03-2018

Hey Kapil,Thanks for your response.The files are stored on the Adobe Campaign Server, using the File Resources feature in Campaign.Regards,Rob

1.0K

File resources upload limit - Adobe Campaign Standard 16-03-2018

Hi all,We've recently given Adobe Campaign users access to upload their own images via the File Resources function. However, they are uploading images of huge file size. We would ideally like to restrict them from doing this.I notice there's no file size field available. Is this possible? If so, how?Many thanks,Rob

1.5K

Re: Viral and social marketing Setup - Adobe Campaign Standard 04-01-2018

Hi Adhiyan,Thanks for your prompt response!!Our environment is on version 6.1, does that still apply? If so, how would we go about installing it?Regards,Rob

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Viral and social marketing Setup - Adobe Campaign Standard 04-01-2018

Hi,We are looking to integrate social marketing links into newsletters, however this functionality appears not to be setup on our instance. I have followed the below documentation, but this is instructions for once this feature is setup.https://docs.campaign.adobe.com/doc/AC/en/DLV_Subscriptions_and_referrals_Viral_and_social_marketing.htmlWhat are the steps to be taken for setting this up?Many thanks,Rob

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Re: SMS deliveries stuck on 'Start Pending' - Adobe Campaign Standard 15-12-2017

Hi Adhiyan,Apologies, no - the MTA service is not on the processes list. I have asked our agency if they can start it.Thanks,Rob

1.6K

Re: SMS deliveries stuck on 'Start Pending' - Adobe Campaign Standard 14-12-2017

Hi Adhiyan,- I'm unsure how/unable to access this file so have asked our external agency. I do not have access to the server. Is this something I can access via Adobe Campaign?- The MTA service is on the processes list, so isn't running. How do I turn it on?Thanks for your help.Regards,Rob

1.6K

Re: SMS deliveries stuck on 'Start Pending' - Adobe Campaign Standard 06-12-2017

Hi Adhiyan,Thanks for your reply!1. Where can I find the mta service workflow? Will try to work out if this process is running through the monitor.2. The below shows the IPAffinity in the delivery. I assume the scheduling IPAffinity being empty is an issue? What should the IPAffinity be?

1.5K

Enrichment throughput - Adobe Campaign Standard 05-12-2017

Hi all,We currently have an issue where data is not passing through the enrichment. It takes roughly 14 hours then times out. However, when we add a split on the enrichment it does pass through with less data. This suggests the issue is not with the workflow.The current throughput we’re getting is 100 emails every 45mins. Each email is 136KB+ in size. I have a pool of 173,550 recipients to send the email out to. What is the expected throughput for this?To clarify, the issue we're having is regar...

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SMS deliveries stuck on 'Start Pending' - Adobe Campaign Standard 05-12-2017

Hi all,I have followed the guide for integrating SMS into Adobe Campaign. Firstly I setup the external account and then built an SMS delivery. However, the SMS deliveries are stuck on 'Start Pending' and not sending, for both proofs and live sends.I'm wondering if this could be because the technical workflows need to be running for the sending process to begin? Second screenshot shows the technical Message Center workflows not running.If not, what else would cause the deliveries to not get past ...

2.9K

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