Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn more

View all

Sign in to view all badges

SOLVED

Viral and social marketing Setup

robertw59784382
Level 2
Level 2

Hi,

We are looking to integrate social marketing links into newsletters, however this functionality appears not to be setup on our instance. I have followed the below documentation, but this is instructions for once this feature is setup.

https://docs.campaign.adobe.com/doc/AC/en/DLV_Subscriptions_and_referrals_Viral_and_social_marketing...

What are the steps to be taken for setting this up?

Many thanks,

Rob

1 Accepted Solution
Adhiyan
Correct answer by
Employee
Employee

Hello Robert,

You are probably missing the social marketing package from the environment as highlighted below. Once this is installed you should have the pre-requisites added to the instance like channel for delivery and External accounts along with services and subscription.

1386651_pastedImage_0.png

Regards,

Adhiyan

View solution in original post

3 Replies
Adhiyan
Correct answer by
Employee
Employee

Hello Robert,

You are probably missing the social marketing package from the environment as highlighted below. Once this is installed you should have the pre-requisites added to the instance like channel for delivery and External accounts along with services and subscription.

1386651_pastedImage_0.png

Regards,

Adhiyan

View solution in original post

robertw59784382
Level 2
Level 2

Hi Adhiyan,

Thanks for your prompt response!!

Our environment is on version 6.1, does that still apply? If so, how would we go about installing it?

Regards,

Rob

florentlb
Level 10
Level 10

Hi Rob,

Yes, you can find this package as explained here: Installing packages

Florent