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Auto-reply email setup?

robertw59784382
Level 2
Level 2

Hi,

I am looking to setup a generic auto-reply email from a fake sender address. Is this possible to setup in Adobe Campaign?

The 'Reply address' is setup correctly to email a real mailbox, however, the issue is that customers are copying the sender address (syndication@email3.telegraph.co.uk), emailing it in a new email and not getting any response.

Thanks,

Rob

3 Replies
florentlb
Level 10
Level 10

Hi Rob,

Not sure to understand. Do you want to create a generic auto-reply that is sent to the recipients responding to the sender address?

Would it be possible to use the same address for both "Reply address" and "Sender address"?

Florent

sqwgglz
Level 3
Level 3

Hi florent,

This is what I'm looking for actually - a generic auto-reply that is sent to the recipients responding to either the sender or reply address?

Is it at all possible to set-up?

Thanks

Kevin