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robertw59784382
robertw59784382
Level 2
November 7, 2017
Question

Auto-reply email setup?

  • November 7, 2017
  • 3 replies
  • 3744 views

Hi,

I am looking to setup a generic auto-reply email from a fake sender address. Is this possible to setup in Adobe Campaign?

The 'Reply address' is setup correctly to email a real mailbox, however, the issue is that customers are copying the sender address (syndication@email3.telegraph.co.uk), emailing it in a new email and not getting any response.

Thanks,

Rob

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    3 replies

    florentlb
    florentlb
    Level 10
    November 16, 2017

    Hi Rob,

    Not sure to understand. Do you want to create a generic auto-reply that is sent to the recipients responding to the sender address?

    Would it be possible to use the same address for both "Reply address" and "Sender address"?

    Florent

    sqwgglz
    sqwgglz
    Level 3
    October 29, 2018

    Hi florent,

    This is what I'm looking for actually - a generic auto-reply that is sent to the recipients responding to either the sender or reply address?

    Is it at all possible to set-up?

    Thanks

    Kevin

      pablo_rosero1
      pablo_rosero1
      Level 9
      October 29, 2018

      Vipul Raghav​

      Garima Gakhar​

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