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SOLVED

Trigger Journey on webpage with websdk tags

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Level 3

Hi, 

I have created simple journey, when user visits "product view" page and goes back to home page, am displayed some heading.

 

ArunLa_0-1732543853836.png

 

Am able to see entered profiles value increasing. but journey not triggered on web page.

I am not sure what else to configure.

Please guide me.

 

Thanks

 

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1 Accepted Solution

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Correct answer by
Level 2

Hi,

 

When you include an inbound channel like a web experience in a journey, it’s important to add a delay at the end node. This delay creates a time window for the user to interact with the web experience.

 

To set this up, simply add a "wait" step with the timeframe you expect the web experience to be available for the user.

 

Let me know if you have any questions!

Best regards,
Hector

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3 Replies

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Correct answer by
Level 2

Hi,

 

When you include an inbound channel like a web experience in a journey, it’s important to add a delay at the end node. This delay creates a time window for the user to interact with the web experience.

 

To set this up, simply add a "wait" step with the timeframe you expect the web experience to be available for the user.

 

Let me know if you have any questions!

Best regards,
Hector

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Level 3

@Hector_Manrique  do i have to do any configuration in Tags >> Rules to make journey work ?

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Level 2

in the journey add a wait node with the expected time you want the users to see the web experience after the product view