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Frequency Capping Rule to send One Email per day to individual user

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Level 3

Hi Team,

I have gone through the documents provided for AJO and it seems we can do frequency capping on a monthly calendar period only. Do we have a work-around to send one email per day to each customers

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Correct answer by
Level 5

Hi @mustufam5967803 , As a work around you can create a segment/audience for profiles who has received at least one email. This segment then you can use as an exclusion. This can help with daily frequency cap. Similar way you can create for weekly as well. 

 

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2 Replies

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Correct answer by
Level 5

Hi @mustufam5967803 , As a work around you can create a segment/audience for profiles who has received at least one email. This segment then you can use as an exclusion. This can help with daily frequency cap. Similar way you can create for weekly as well. 

 

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Community Advisor

@mustufam5967803 

 

Weekly and daily frequency cap was added in AJO release 24.1- You can now specify the maximum number of messages sent to a customer profile in a week or a day, in addition to month. The frequency cap is based on the selected calendar period and reset at the beginning of the corresponding time frame.

 

Thanks,

David



David Kangni