Suggestion on how to schedule a campaign for hourly frequency in Adobe journey optimizer

[VishrantiSa1]

Hi,

I have to schedule a campaign in Adobe journey optimizer for specific date on hourly basis. For ex. On 20th November I have to start sending campaign from 1 PM to 5 PM on hourly basis. How do I do that?

[DavidKangni]

Hi @VishrantiSa1 

I don't think it's possible to have an hourly schedule in a campaign. I will suggest to do it in a journey by using wait activities in combination of time condition.

Thanks,

David

[Parvesh_Parmar · Accepted solution]

Hello @VishrantiSa1 ,

As David mentioned, hourly scheduling is not supported out of the box for AJO Campaigns. However, there are a couple of possible workarounds:

1. Trigger the campaign hourly via API
   If you have an external server on cloud like on Azure or AWS etc, it can call the AJO Campaign API every hour to trigger the execution.
   https://experienceleague.adobe.com/en/docs/journey-optimizer/using/campaigns/api-triggered-campaigns...

2. Ensure your audience refreshes hourly
   If the audience is not updated each hour, the same profiles may receive the message multiple times. Make sure the audience or profile data refresh frequency aligns with your hourly trigger.

Adobe likely doesn’t provide hourly scheduling for campaigns because batch audiences are not refreshed at that frequency, which would lead to duplicate or inconsistent sends.

Hope it will help!

Kind regards,
Parvesh

[VishrantiSa1]

Yes, that makes sense. Thanks @Parvesh_Parmar