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SOLVED

Opening a campaign email after activation

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Level 1

After activating a campaign, can you open the email in the editor to see the settings, configuration, styles, coding?

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1 Accepted Solution

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Correct answer by
Level 3

That's right, once the campaign status is marked as  'Completed' we cannot open the email editor.

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4 Replies

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Community Advisor

@JaneLu2 

yes, you can. you even have an option to modify and reactivate a draft version.

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/campaigns/manage-campaigns#modify

Thanks,

David



David Kangni

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Level 1

Thank you. It looks like that is only for recurring campaigns. If the campaign was run once and completed, it doesn't look like we can go back in and open the email editor.

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Correct answer by
Level 3

That's right, once the campaign status is marked as  'Completed' we cannot open the email editor.

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Level 1

Thank you for confirming!