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How to do a email retry next day if it's stopped due to capping

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Level 3

Hi Team, I have created a test journey for a PoC to test a scenario where email 1 is being sent to a customer but due to capping rules (channel/frequency capping) the email doesn't get sent as for the user the quota of emails for the day is already exhausted.

How can I re send the email again tomorrow ? 

I'll have to create a logic to check whether the profile received the email 1 or not, but how to check that in condition ?

I can't use the action id of the node because the person must have passed through that node even after the capping rule.

Check the image attached for reference.

1 Reply

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Level 3

Hi @DavidKangni , @Mohan_Dugganab , @SatheeskannaK  Can anyone help me with this ?