Email alerts

[TejasviMu1]

Is it possible to schedule a query to obtain information about the number of unsuccessful emails sent compared to successful emails sent in the journey, store the results in a dataset, and then use either campaign or journey to communicate the dataset by email notification?

[SatheeskannaK · Accepted solution]

@TejasviMu1 You can schedule a query to obtain the information needed about the number of unsuccessful emails sent compared to successful emails sent in the journey, and store the results in a dataset. But you can't use journey/campaign to send notification that includes the dataset information. Instead of that use the scheduled query alert options to receive notification. Here are a few documentation links that you can use to achieve the same,

https://experienceleague.adobe.com/en/docs/experience-platform/query/ui/monitor-queries

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/data-management/datasets/datasets...

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/reporting/reports/query-examples